Earlier quoted context omitted.
This story was widely reported, but it's a little questionable. The slides are genuine, but they seem more like a prospectus for something Cox wants to do than something that they're actually doing. The presentation also never claims the "always listening" that people are concerned about, and instead just refers to "a data trail based on their conversations and online behavior" from "smart devices." The idea that thi…
I mean if you’ve ever bought enterprise software, you know that much of the sales pitch is for aspirational features. Ugh.
The company I work for has had to cancel contracts and claw back money a few different times from vendors that have promised features that were mandatory in our industry that weren't actually available in the software. One I recall was a pricey leave of absence tracking platform that didn't actually consider hipaa compliance to be important.