151–160 of 218 posts
They can’t even answer their support tickets using AI. We just had one waiting for over two months (customer is multi million revenue per month) and after escalating twice, we get a link to the docs (didn’t have the info) and find out they have changed the name of their product for online checkout to Kustom after selling it off.
They stopped hiring because after raising over a billion dollars their value dropped 80%, they can't raise any more money, and after operating for 19 years they finally had a profitable quarter in Q2 2024. They are in "burn the furniture to heat the cabin" mode.
First time I tried Klarna, their 'payment' workflow was actually a 'grant full access to all bank accounts' workflow in disguise. I was thinking this amount of misleading must be illegal. Further interactions with them always felt sleazy. Maybe they know the regulators will dismantle the company in the near future and are optimizing for extracting the maximum before their implosion?
Not sure if the information was truthful, of course.
Earlier quoted context omitted.
See, the thing is, to determine which abstractions are "right and proper" you _already need a software engineer_ who knows those kinds of things. Moreover, that engineer needs to ability to read that code, understand it, and plan its evolution over time. He/she also needs to be able to fix the bugs, because there will be bugs.
I think your main thesis is that "AI of today and foreseeable future is not going to solve them end to end." My belief is that we can't solve them today (agree with you), but we can solve them in foreseeable future (in 3 years). So it is really a matter of different beliefs. And I don't think we will be able to convince each other to switch belief. Let's just watch what happens?
Earlier quoted context omitted.
I think your main thesis is that "AI of today and foreseeable future is not going to solve them end to end." My belief is that we can't solve them today (agree with you), but we can solve them in foreseeable future (in 3 years). So it is really a matter of different beliefs. And I don't think we will be able to convince each other to switch belief. Let's just watch what happens?
I'm with you 100% of the way on this one. Am coding with Claude 3.5 right now using Aider. The future is clear at this point. It won't get worse and there's still so much low hanging fruit. Expertise is still useful to guide it, but we're all product managers now.
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Sounds like 20 years ago when everyone was moving IT to India.
I think this is something much more extreme. I work for a healthcare company and an email from a business customer today found its way to me asking if we use or plan on using "AI". The person asking this absolutely makes business decisions and absolutely has no idea what they are talking about. It was clear from the email that all they know is "AI good", "No AI bad". It would be like outsourcing to India if even busi…
Earlier quoted context omitted.
Sounds like 20 years ago when everyone was moving IT to India.
I think this is something much more extreme. I work for a healthcare company and an email from a business customer today found its way to me asking if we use or plan on using "AI". The person asking this absolutely makes business decisions and absolutely has no idea what they are talking about. It was clear from the email that all they know is "AI good", "No AI bad". It would be like outsourcing to India if even busi…
2009, Jack in the box: https://www.reddit.com/r/business/comments/7ujy2/jackinthebo...
2016, McDonalds: https://www.zeebiz.com/companies/news-mcdonalds-to-outsource...
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You find people being upset about losing their jobs to AI so executives can further enrich themselves fascinating?
I find it fascinating, that we assume that employers should care more about employees, than employees care about employers.
Almost every employee starts out believing the spiel about mission, team, and caring for workers (to some degree) and personally invest care in the endeavor.
Up until they are fired for the first time seemingly in contradiction to what was promised.
Companies and employers do not and have never cared for employees personally. They can not.
Eventually, most workers gain a much more pragmatic understanding of how the world works. At that point, they are at best equal.
Nearly every CEO I’ve talked to in the past three months (only a handful, admittedly) has said something along these lines, if not quite as extreme. They genuinely believed the current state of the art is polished and powerful enough to replace huge swathes of coders, designers, writers, etc. leaving only a middle-management supervisory layer and some lower-level grunts to herd the bots. Or it’s a good PR ruse to sca…
The most ironic thing is thar the middle managers are somehow surviving this. So far, anyway, but I think they’ll be found too sooner or latet