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Zoho is attracting the attention of African startup founders

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Re: Zoho is attracting the attention of African startup founders

#151

Clickbait headline for a zoho ad. It's not clear at all how much penetration they have in Africa. It's likely unmeasurable vs Google.

I was wondering if Zoho paid to have this article written. And then all these positive comments make me paranoid they’re paying for that too. Maybe I’m too much of a skeptic but companies definitely pay agencies to astroturf like this.

Re: Zoho is attracting the attention of African startup founders

#152
post #40

I had Zoho set up on the lowest tier for a side-hustle project years ago. It did it's job smoothly and without much intrusion. Then the project ended and I forgot about the Zoho account, changed phone numbers, lost the 2fa keys - all of it. Totally my fault. Their support quickly and competently handheld me through the shutdown process. I can't imagine the nightmare Google would've forced me through to shut down a po…

I made a similar mistake with AWS where I have $0.50 monthly charge. I called and they want me to go through a lengthy processes including getting documents notarized to handle it. So instead, I just canceled the card and am patiently waiting for them to shut down the account from failed charges. It’s been about a year now though and it’s still going.

Oh man, be very careful with that. I don't know about AWS specifically, but many of those big tech companies have powerful ways to get you, and they often use them. You may be silently blacklisting yourself from being an AWS customer in the future. As they are fond of saying, cancelling the card is not cancelling the service. You still owe the money!

Re: Zoho is attracting the attention of African startup founders

#153
Zoho is very well positioned to be useful, especially to people on HN. Their pricing is great, customer service is good, and they cover a lot of ground with their products. If you need email for your custom domain, they are a great choice.

I've been using them for a small charity, and they've been really great. Super powerful/flexible including setting up complex sets of groups and multiple domains that forward to specific places.

There was a card snafu last year and our bill didn't get paid, and Zoho degraded nicely into the "free" tier without hassling us or threatening us. Once I discovered it, it was simple to upgrade again.

Re: Zoho is attracting the attention of African startup founders

#154

Earlier quoted context omitted.

> it isn't a Bay Area company They started off in Pleasanton and still have a massive presence there. Zoho ads are very common on Bart as well.

> They started off in Pleasanton That's not correct. "In the 1990s, in a small apartment located in the suburbs of Chennai in southern India" https://www.zoho.com/ourstory.html#:~:text=In%20the%201990s,...

He lived in Palo Alto and Pleasanton for several years and still has a ranch/mansion in Tassajara.

Re: Zoho is attracting the attention of African startup founders

#155
I use Zoho too for one of my side companies. It works really well for really cheap. I haven't tried their bookkeeping project but maybe I will next year. Currently use Wave for that.

Tbh the fact that it's a one stop shop really helps. Everything covered by their suite. I also thought it would be junk but it's not. It's pretty good!

Re: Zoho is attracting the attention of African startup founders

#156
post #40

I had Zoho set up on the lowest tier for a side-hustle project years ago. It did it's job smoothly and without much intrusion. Then the project ended and I forgot about the Zoho account, changed phone numbers, lost the 2fa keys - all of it. Totally my fault. Their support quickly and competently handheld me through the shutdown process. I can't imagine the nightmare Google would've forced me through to shut down a po…

I made a similar mistake with AWS where I have $0.50 monthly charge. I called and they want me to go through a lengthy processes including getting documents notarized to handle it. So instead, I just canceled the card and am patiently waiting for them to shut down the account from failed charges. It’s been about a year now though and it’s still going.

I don’t know for AWS but I did that once as a teenager with another cloud provider and they sent a debt collector to my family home to collect a few euros. The debt collector had a nice fee.

Re: Zoho is attracting the attention of African startup founders

#157

It would be great to see Zoho adopt privacy friendly features like end to end encryption or hosting in countries with privacy friendly laws. I would love to ditch Google too.

You can choose data residency. My account is hosted in Europe

Re: Zoho is attracting the attention of African startup founders

#158

What may really blow their mind is that there are open source tools that cost even less. Zoho is a good choice though, their CRM was not the best but got the job done. Has a good API. Haven’t tried their other tools like docs or mail.

What are some of the open source/low cost email options that don’t have to deal with the headache of email deliverability, black list management etc.

and security (handled by someone much better at it than me) in particular

Re: Zoho is attracting the attention of African startup founders

#159

Earlier quoted context omitted.

I made a similar mistake with AWS where I have $0.50 monthly charge. I called and they want me to go through a lengthy processes including getting documents notarized to handle it. So instead, I just canceled the card and am patiently waiting for them to shut down the account from failed charges. It’s been about a year now though and it’s still going.

I don’t know for AWS but I did that once as a teenager with another cloud provider and they sent a debt collector to my family home to collect a few euros. The debt collector had a nice fee.

Let me guess, it had two 1s in its name...

Re: Zoho is attracting the attention of African startup founders

#160

Earlier quoted context omitted.

I don’t know for AWS but I did that once as a teenager with another cloud provider and they sent a debt collector to my family home to collect a few euros. The debt collector had a nice fee.

Let me guess, it had two 1s in its name...

Yes.
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