I can confirm this as I worked at Nokia in the Helsinki head office in 2006 and they made so many phones, which were not tested properly and were just thrown out to different market segments. It was obvious at the time that they had no passion or craftsmanship for their products anymore (as a company, as there were still some brilliant individuals)
It's interesting. I was exposed in a low level kind of way to Nokia technology around 2002, working for a former subsidiary of Nokia that had been sold. Then it seemed there was a legacy of technical excellence - Nokia pcbs were instantly recognisable for their neatness and having all the components on one side. Did that get lost at some point or did I have a flawed impression?
Nokia made too many phones
151–160 of 337 posts
Re: Nokia made too many phones
#152Nokia thought that phones would be like cars. Most car companies have dozens of models with different characteristics and prices, and that's fine. Even BMW has 20(!) top-level model categories. Nokia was selling devices all the way from high-end camera/phones for $$$ right down to $10 (unsubsidised) with two week battery life for emerging markets. I think you can argue that 50 was too many, but 10 or 20 was reasonabl…
Personally, I think Nokia didn't really think anything. The management was just incompetent and they didn't have any real strategy. They had 100 teams of engineers each doing their own phone model, and were just too lazy to fire unnecessary teams and focus. Somewhere deep down they knew, that it is stupid way to do things. However the money kept flowing in, so who cares.
if only they can copy iphone fast enough they would be a "samsung" what is today
Re: Nokia made too many phones
#153Around 2003 I did the art direction (mostly pixel-pushing...) for a game that shipped on a Nokia model. I have no recollection of what the phone looked like, but it was part of the "lifestyle" category described in this article. It wasn't one of the craziest form factors, just a candybar phone in pretty plastic with one of those early square color screens. Nokia Design sent a massive moodboard PDF, something like 100…
> The actual phone's usability and software were a complete afterthought. Yet it seems that Nokia phones were loved for their UI. Keypad UIs are hard to create - and competitors certainly had some toxically useless UIs. Somebody at Nokia got something right somewhere along the way? Maybe the engineers? After all presumably the engineers were eating their dogfood.
Re: Nokia made too many phones
#154I’m very suspicious of some post-hoc generalization that rhymes a little too conveniently with modern fads. Nokia made great phones during the mid/late 2000s. The N9 was a piece of beauty that continued to have a more cohesive and thought out experience than Android (and even iOS, in some ways) well into the mid 2010s. It was simply a joy to use. Why Nokia then fell apart might have a little something to do with Step…
Why Nokia fell apart is because they didn't take the iPhone or Android seriously, repeatedly would say things like "nobody is going to spend $400 on a phone after subsidy", and had tremendous infighting over Symbian, MeeGo, and Windows - tons of engineers and management absolutely didn't want to learn the new thing.
And then, Microsoft, not wanting to pour billions of dollars into what was already becoming a bitter duopoly fight, gave up.
I have an N9 and an labeled windows phone dev kit from post-nokia on my shelf, both devices I used for a year+. They were fantastic.
Re: Nokia made too many phones
#155Earlier quoted context omitted.
I think Apple succeeded because they were outsiders. I worked for a telco 2 years after the iPhone came out and for years I met a lot of people who denied what was happening while it was happening. Because “we know how this works”. 15 years ago a lot of telco execs thought smart phones would be a small niche for the next 10 years. And would play only a minuscule role in “emerging markets”.
The beautiful thing with the iPhone was that it wasn't a "smartphone" per se, but rather just a beautiful new kind of device and then people would get used to the smart features later. I had a PDA a couple of years before the iPhone and while it was certainly novel to have a digital planner as a teenager the "electronic calendar" or "email on the go" use cases just weren't really big. Listening to music and reading n…
Re: Nokia made too many phones
#156Around 2003 I did the art direction (mostly pixel-pushing...) for a game that shipped on a Nokia model. I have no recollection of what the phone looked like, but it was part of the "lifestyle" category described in this article. It wasn't one of the craziest form factors, just a candybar phone in pretty plastic with one of those early square color screens. Nokia Design sent a massive moodboard PDF, something like 100…
Re: Nokia made too many phones
#157Around 2003 I did the art direction (mostly pixel-pushing...) for a game that shipped on a Nokia model. I have no recollection of what the phone looked like, but it was part of the "lifestyle" category described in this article. It wasn't one of the craziest form factors, just a candybar phone in pretty plastic with one of those early square color screens. Nokia Design sent a massive moodboard PDF, something like 100…
> Of course the implication with these fashion devices was that they were almost disposable, and you'd buy a new one for the next season. This would be great for Nokia's business. Unfortunately their design department seemed consumed by becoming a fashion brand and forgot that they're still a technology company. Everyone knows what happened next. Maybe Nokia was simply too early for the vision, or the execution was s…
Not indulging in the fancy moodboard stuff wouldn't have helped Nokia the tiniest bit.
(edit: reply might have better fit GP directly)
Re: Nokia made too many phones
#158Earlier quoted context omitted.
> The actual phone's usability and software were a complete afterthought. Yet it seems that Nokia phones were loved for their UI. Keypad UIs are hard to create - and competitors certainly had some toxically useless UIs. Somebody at Nokia got something right somewhere along the way? Maybe the engineers? After all presumably the engineers were eating their dogfood.
> Yet it seems that Nokia phones were loved for their UI. I think you're suffering from a kind of observation bias specific to forums like HN, which have a disproportionate number of people with a chip on their shoulder about defunct tech products and companies. The people who liked Nokia's UI are loud and visible about it, especially when it lets them gripe about Microsoft/Apple/whatever, while the people who didn't…
You could be generically correct. However I never bought a Nokia and I haven't used one much. I am not a Nokia apologist.
I lived through the period, and I'm commenting on what I saw at the time. Sometimes there are fans of a product or brand for good reasons.
Perhaps one of Nokia's major skills was familiarity between their models - especially for keeping the same menu structure and keyboard shortcuts. Familiarity is a powerful force. Oh, and they reliably worked - a definite plus!
I did own mobiles from other manufacturers and I have the scars from dealing with their (edit) painful UIs (Sony, Kyocera*, Motorola, Dell). A keypad and small screen (or worse a one-line numeric display) create some difficult constraints.
Cordless and Voip phones proudly continued the tradition of crappy handset UIs well into the age of iPhone.
* I loved my Kyocera Palm Pilot phone - there was even a LISP App that you could program a simple UI in -magic! Although my first love was an Atari Portfolio DOS handheld (not a phone): https://en.m.wikipedia.org/wiki/Atari_Portfolio
Re: Nokia made too many phones
#159Compare that to today, when every single phone out there is an awkwardly huge glass slab with minor design variations on the back side.
> it also made it almost impossible to create an app market.
All those Nokia phones form two categories in terms of the software they ran: the firmware that was basically the same across all Nokia non-smart phones (S40 it was called IIRC?), and Symbian. Both were capable of running J2ME apps, and Symbian also supported native ones.
Re: Nokia made too many phones
#160How come this is the future? It's freaking boring.