To temper the potential for anti-indian rhetoric, US authorities work side by side with local Indian authorities to shut these down. Mark Rober has a few videos dedicated to going after several of these scam call centers, and most recently 3 major ones were shut down and their owners arrested.
I'm sorry but suggesting Mark Rober is helping to stop the scamming industry in India is like helping Ukraine by adding sprinkles to a cupcake at an elementary school bake sale.
Americans duped into losing $10B by illegal Indian call centres in 2022: report
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Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#152Earlier quoted context omitted.
Operating in collusion with American carriers who don't try to identify and block these operations because they get paid on a per-call basis?
Is that the case? When I worked in telefony abuse, like this, was pretty hard to track because of all the middlemen involved. They'd have phone banks with multiple phone numbers that they'd lease from providers in India who worked with them to rotate through outbound numbers. India doesn't allow Americans telefony companies, much less voip (in order to provide these telefony companies business), so looking at India f…
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#153Earlier quoted context omitted.
Just hope your life partner doesn’t lock themselves out of the house and try to call you from a polite strangers phone.
I assume in the parent they still accept voicemails. I'm sure your partner would be aware of your policy of not picking up unknown numbers and think to leave a voicemail in this situation.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#154Earlier quoted context omitted.
Operating in collusion with American carriers who don't try to identify and block these operations because they get paid on a per-call basis?
Is that the case? When I worked in telefony abuse, like this, was pretty hard to track because of all the middlemen involved. They'd have phone banks with multiple phone numbers that they'd lease from providers in India who worked with them to rotate through outbound numbers. India doesn't allow Americans telefony companies, much less voip (in order to provide these telefony companies business), so looking at India f…
I don't at all subscribe to the Friedman perspective that businesses are ethically obligated to maximize profits at the expense of literally everything else, but I do think that it's a reasonable description of the way businesses trend toward acting; an entity structurally designed for making profits will inevitably end up acting in a way that only considers that measure unless the incentives are changed, which is precisely why we _do_ need to regulate things to curtail business behavior that's a net bad for society as a whole by making it unprofitable, whether that's through direct fines or making business liable either civilly or criminally for their actions.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#155I find that a majority of our incoming calls are scams. Surprised that Google/Apple haven’t fixed this at the behest of the government.
I have a convenient heuristic which I imagine is quite common. I have a cell phone with an area code from where I purchased it, but I have since moved, so all my local calls come from a different area code. Calls from my area code of residence are almost never spam, while calls from any other area code, and especially my phone's area code, are almost always spam.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#156These operations have to be sponsored by the state at this scale. At the bare minimum they're at least looking the other way. My grandparents are the targets for this kind of scam, and when they call their bank they get an Indian customer service rep to discuss the situation with. Absolutely disgusting that the situation has been tolerated for so long.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#157Set your phone to silence unknown callers. Completely eliminated the issue for me, along with any other random goofball trying to call me.
Also caused me to completely miss an appliance delivery because the driver called me from his personal cell, I forgot I had "unknown callers" filtered, and he gave up when he couldn't reach me. Even though I get way more spam calls than legitimate calls, I realized that fully half of the legitimate calls I get are from numbers not in my contacts: delivery drivers, doctors offices, restaurants confirming reservations,…
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#158Earlier quoted context omitted.
Telco's could put a stop to this if they really wanted to. Start with disabling number spoofing for international calls, if the number presented isn't in the country of origin then reject the connection request. Another choke point is the gift card system.
Edit: I was thinking of a totally different gift card scam. Whoops Gift cards should require some amount of destruction in order to get to the actual barcode… something to make tampering obvious. The same way clothes have a little ink exploder the clerk removes… just a quick easy step that is destructive to the packaging… but still presentable when you give it to someone
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#159Earlier quoted context omitted.
No they can't. The scammers will just hire a random person from indeed/monster/whatever, ship them a SIM box and tell them to fill it with prepaids.
no, not with that mindset. security is about creating obstacles. obstacles create friction and traces, even when they fail.
Just put something along the lines of "sim box grey route" into Google and you'll find loads of relevant industry materials.
Besides, you're drastically moving the goalposts here. We went from "could put a stop to this" to minor obstacles.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#160These days whenever I hear Indian voice, I just reject call. They way they target grandparents is surreal. One day they told my my friends parents that their children is in accident and they have to pay in gift cards. It is so distressing to elderly people. US must take strict actions and call out India publicly. Elderly people are weak, education isn't going to solve the scam problem. Scammers must be punished harsl…
I had to instruct my elderly father to do the same -- any kind of accent and he hangs up. He got scammed by one of these people in 2018 or so -- he gave the person his debit card number over the phone to remove malware on his computer while I was out on a super-long run. Luckily he couldn't remember his PIN, and his bank was great at blocking the charge. There's a special place in hell for these animals who prey on o…