Are people aware that impersonating a company’s customer is, like, fraud and opens them up to being sued for damages when something like this happens? There are kind of two things that happened, here. One is a kind of rushed implementation of a questionable feature. The other is a breakdown of social taboo of just violating the law and/or acting in a damaging way. We all know that spam and bots are rampant on the Int…
A previous employer was pranked via impersonation that was far more elaborate and convincing than one fake tweet. The corporate lawyers were able to get the fake website taken down, but any legal action beyond that was quickly dismissed.
There's also the "empty pocket" problem; it's not like Eli Lilly is going to actually get $billions in compensation from some random person on Twitter. The lawyer time to draft the complaint would probably cost more than the best possible award they could expect.