Live data from Hacker News

Atlassian is 20 years old and unprofitable

smartcompany.com.au

151–160 of 515 posts

Re: Atlassian is 20 years old and unprofitable

#152

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

I agree that Jira is too complex, which makes it slow. It's also way too customisable at the project level, so moving to scaled agile is hard because of it. Honestly, it's easier to start again if you want to be successful with SAFe.

If Atlassian wants to be profitable, they need to replace their founding CEO's. Mike and Scott have done well to grow the business, but the required skillset is different from this point on. Mike in particular seems to be very distracted these days.

Re: Atlassian is 20 years old and unprofitable

#153
post #141

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

> ...and have huge knowledge bases in Confluence. I like to call Confluence a knowledge cemetery - in the huge datasets you have in mind, finding the page you are looking for is more a matter of luck than anything else. And once you found it, you can never be sure if it's still up to date. > Anyway, they have 8000 employees... they can always drastically downsize and refocus, the company will be around for a while. I…

> I like to call Confluence a knowledge cemetery [...]

Spot on from my experience using it in big orgs.

The issue IMHO is that organization of knowledge is not following any system and/or no system that could be followed was ever set in place by the organization when they bought into Confluence.

It's kinda like ordering an Airbus because they're a reliable plane. Then you sell tickets and everyone is board of course because ... Airbus. But you never hire a pilot.

If organizations using Confluence had at least one full time "Wiki Master" position or the like (with resp. superpowers), this wouldn't have to be like that.

I.e. I'm not sure the argument can be made that this is Atlasassian's fault.

Re: Atlassian is 20 years old and unprofitable

#154

Earlier quoted context omitted.

The thought of running a 10,000+ development team using Basecamp is hilarious in its insanity. Because that is where Jira primarily plays. In enterprise companies where it's rolled out across the organisation with tentacles firmly embedded into almost every process and system. And whilst people continue to criticise Jira it continues to grow because in reality it competes with products like Rally not Asana. And there…

The thought of running a 10,000+ development team using Jira is horrific.

The thought of running a 10000+ development team is horrific.

Re: Atlassian is 20 years old and unprofitable

#156

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

Personally I much prefer GitLab with Issues + Kanban, it's super fast, lightweight but has enough features and it gets out of your way.

Re: Atlassian is 20 years old and unprofitable

#157
post #92

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

> Atlassian to start fresh with a new ticketing system They bought Trello for that

While Trello is simpler and snappier (not snappy, but snappier) than anything Atlassian has to offer, it is quite limiting as well for task organization.

One problem is, that not everyone is willing to educate themselves and people expect to be able to use things immediately. This causes the push to dumb down things into a limiting experience. If I were surrounded by only technical people, then a plaintext file like an org-mode file with predefined todo-labels, commited to a git repo would beat all of the Jiras, Trellos or whatever out there and it would cost not a cent and be safer to work with, as everything is stored in git.

Re: Atlassian is 20 years old and unprofitable

#158

Earlier quoted context omitted.

I worked for a large department in a large bank that changed from Jira to MS Teams Scrum, as the new licence for Jira was too much. No way that it had as many features as Jira, but it worked fine, maybe was simpler. So it ain't nonsense, users do switch.

Intered to know more about "MS Teams Scrum", got a link or something?

My client uses Azure DevOps for ticketing and scrum processes, and that integrates nicely with Teams (pipelines, bugs, user stories, etc). It works pretty well and can be customized.

Re: Atlassian is 20 years old and unprofitable

#159
post #97

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

> Confluence is actually fine, although also not exactly fast... It still doesn't have native Markdown editing, does it? Major issue IMO.

And they will never have it!

It has been years, since I wrote in their little feedback box, that it sucks and does not properly support Markdown. They do not give a damn and they are not going to fix their issues. Best to look elsewhere for an acceptable wiki experience.

Re: Atlassian is 20 years old and unprofitable

#160

Earlier quoted context omitted.

The thought of running a 10,000+ development team using Basecamp is hilarious in its insanity. Because that is where Jira primarily plays. In enterprise companies where it's rolled out across the organisation with tentacles firmly embedded into almost every process and system. And whilst people continue to criticise Jira it continues to grow because in reality it competes with products like Rally not Asana. And there…

The thought of running a 10,000+ development team using Jira is horrific.

Think of how much human effort is being wasted on Jira!
Post reply on HN