Earlier quoted context omitted.
if it was purely about price, then these people would've purchased these options regardless of the shortcomings if they had known about them beforehand. and if this is the case, they went in with eyes wide open and the cloud is right for them.
I doubt that. Trust when I tell you this, the carriers (and I'm including Comcast) sales people do not tell the customer the downsides and limitations. If you don't believe me. Try it. Call the business sales units of the carreirs. Now I believe in buyer beware. But that's the problem... most small business are suffering cash flow problems. When something cheaper comes along there is no "buyer beware". They think abo…
in my mind, this is the very definition of "uninformed choice". you don't have to be uninformed on purpose, you could also be kept in the dark intentionally by salespeople. you're still making a choice based on an incomplete picture.