What many may not realize is that there's a thriving industry in sending passengers on planes for the sole purpose of them taking things from A to B. Years ago, you could get discounted flights to Europe where you couldn't check in any luggage. Why? That allowance was taken up by documents for various clients. This was usually quicker than any courier services at the time. I've had friends who worked in the oil and g…
This is normal in the IT industry. For high-value customers, vendors would be expected to fly in parts as needed. As just one example, I had a server flown in by a major reseller when the delivery service (UPS, IIRC) lost the original and the project was going to miss a critical deadline. HP's 6 hr CTR (call to repair) warranty guarantees your hardware will be restored within 6 hours of your call to support. It includes a local inventory of parts so that they can effectively replace the server if needed.