Your eBay account has been suspended • Hacker News Board

Re: Your eBay account has been suspended

#151

Post by mercerbell » Sat, Dec 04, 2021, 7:47 PM UTC

mercerbell wrote: post #49

I have had the exact same thing today. I got an email informing me my account has been permanently suspended. I haven't done anything wrong. I've managed to contact them a few times via email but get the exact same email reply each time. It sucks. If I'd done something wrong I'd understand, but nope. Unless buying a new phone case is a violation? I was looking for a solution and it brought me here. I hope you sort it…

Just a little update. I too got an email today from eBay saying my account has been reinstated. Just when I'd drafted a hefty email too. Oh well. I'm glad it's sorted but it's shocking how they get away with this.

Re: Your eBay account has been suspended

#152

Post by guilhas » Mon, Dec 06, 2021, 10:49 AM UTC

crooked-v wrote: post #110

guilhas wrote: post #11

I would really like to find a good alternative Endless captchas, randomly asking to login again, holding payments, asking for more and more user data, now demands ID card picture and social security number for selling, dropping PayPal... After 10 years without problems, getting really tired the past 6 months

Of course, the context here is that every additional security measure is because a scammer has already used that method to hijack accounts or perpetuate fraud... which means that every succesful company with a similar market will either eventually follow the same trajectory or see its support and verification costs balloon into total unprofitability.

Asking me to login multiple times a day will probably help people doing the hijacking

We are talking accounts with 10 year positive reviews, selling trinkets, being treated like a 0 reputation account selling the latest iPhone

Re: Your eBay account has been suspended

#153

Post by Alupis » Mon, Dec 06, 2021, 8:55 PM UTC

derekp7 wrote: post #117

Alupis wrote: post #20

Earlier quoted context omitted.

What would be that alternative? The point of 2FA is "something you have"... if you lose it, you no longer have it. It's designed to lock you out if lost/stolen... otherwise, what would be the point? As an aside, 2FA keys are not what most people use... they use cell phone numbers, time-based rolling-code authentication apps, email addresses, etc. It's your choice to use a physical key, even if it might technically be…

Ideally I'd like to be able to register my physical token with the manufacturer and have them send me a replacement based on sufficient identification. Things like ordering the replacement with a credit card in my name, sent to my mailing address, vouched for by a notary public, and/or anything else that I check off on the list of factors I find acceptable when I send them my registration form. The alternative is for…

In order for this plan to work, the token manufacturer would have to be able to store your secrets, which means you uploading your secrets, which defeats the purpose of physical tokens. Just use a cell phone number one-time-code or authenticator app with time-based-codes instead.

Re: Your eBay account has been suspended

#154

Post by Handytinge » Mon, Dec 06, 2021, 9:03 PM UTC

dylan604 wrote: post #127

nikkwong wrote: post #125

Earlier quoted context omitted.

Thanks; unfortunately I think it's only $10,000 in washington state.

I had just posted up thread a recommendation about contacting your state AG about this kind of situation. However, if you're in Washington State, the state AG might not be too interested in taking on a large employer in their state. Or maybe they'd be even more motivated riding the anti-AMZN wave.???

How fucked is your government if either of these things are a deciding factor around helping a wronged citizen?