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JetBrains Fleet: The Next-Generation IDE by JetBrains

jetbrains.com

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Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#151
post #99

I am not sure how I feel about this. JetBrains either get things very right or very wrong. At this point I feel like there a pattern: Their desktop applications(IDEs) are usually great. However, my experience with their server-side solutions(teamcity, upsource) has been nothing short of explosive diarrhea. With the "remote" word tossed in there, I'm not entirely optimistic.

Right.

Their own bug tracker is just very hard to navigate and I'm not interested in any of their web service offerings.

Glad they're rebuilding the IDE with modern feature sets with faster experience.

Hopefully they don't tie it up too close to their web offerings and make it more pluggable against other services.

Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#152
post #98

Earlier quoted context omitted.

https://www.joelonsoftware.com/2000/08/09/the-joel-test-12-s... 5. Do you fix bugs before writing new code?

> A score of 12 is perfect, 11 is tolerable, but 10 or lower and you’ve got serious problems. The truth is that most software organizations are running with a score of 2 or 3, and they need serious help, because companies like Microsoft run at 12 full-time. Over the weekend I spent a good chunk of a day fighting with a copy of Windows 11 for ARM preview that has a major bug wherein the Start Menu just straight-up doe…

I don't think that Microsoft ever ran at 12 full-time given my experience with windows 9x... But then Joel is biased when it comes to Microsoft.

Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#154
post #98

Earlier quoted context omitted.

https://www.joelonsoftware.com/2000/08/09/the-joel-test-12-s... 5. Do you fix bugs before writing new code?

That might indicate a good place to work for a software engineer, but not necessarily a profitable business. If a bug affects 1% of your customers but a feature will potentially bring 2% more customers, the business will obviously prioritise the latter. Disclaimer: I know that the above is an oversimplification but the point is there has to be a balance between fixing bugs and adding features. You can't wait until al…

I think that's often the reasoning behind this but I think the oversimplification doesn't help. It's usually harder to attract new customers than to retain them so retention is important and regression bugs affect that. They slowly erode the confidence until the customers who were your major advocates now become strong critics wherever they go.

Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#155
post #152

Earlier quoted context omitted.

> A score of 12 is perfect, 11 is tolerable, but 10 or lower and you’ve got serious problems. The truth is that most software organizations are running with a score of 2 or 3, and they need serious help, because companies like Microsoft run at 12 full-time. Over the weekend I spent a good chunk of a day fighting with a copy of Windows 11 for ARM preview that has a major bug wherein the Start Menu just straight-up doe…

I don't think that Microsoft ever ran at 12 full-time given my experience with windows 9x... But then Joel is biased when it comes to Microsoft.

It was also 20 years ago when Microsoft didn't constantly release half finished versions of Windows.

Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#156
post #154

Earlier quoted context omitted.

That might indicate a good place to work for a software engineer, but not necessarily a profitable business. If a bug affects 1% of your customers but a feature will potentially bring 2% more customers, the business will obviously prioritise the latter. Disclaimer: I know that the above is an oversimplification but the point is there has to be a balance between fixing bugs and adding features. You can't wait until al…

I think that's often the reasoning behind this but I think the oversimplification doesn't help. It's usually harder to attract new customers than to retain them so retention is important and regression bugs affect that. They slowly erode the confidence until the customers who were your major advocates now become strong critics wherever they go.

> I think the oversimplification doesn't help

True

> It's usually harder to attract new customers

To my defense that difficulty was factored in the 2% figure.

Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#157

I get a horrible feeling in my stomach when I see these "remote" IDE options. I am very sure that they have their benefits, coding from a thin-client machine and having an "always on" session in the cloud ... But it feels like a slow errosion of our control and ownership of our tools. Where everything is becoming a rent-seeking opportunity and good tools are made available for a monthly rent. Personally I like having…

I would much rather pay monthly than pay my LTV all up-front. I can't afford thousands of dollars for an IDE

Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#158
post #104

> It starts up in seconds so you can begin working immediately They and I have a very different idea of what the word "immediately" means

Tell me one graphical application that starts up in less than 0.1 sec on desktop? Unfortunately, desktop OSs don’t employ optimizations like what exists on android and ios, which strangely manages to start programs in that timeframe.

SublimeMerge

Re: JetBrains Fleet: The Next-Generation IDE by JetBrains

#160
post #154

Earlier quoted context omitted.

I think that's often the reasoning behind this but I think the oversimplification doesn't help. It's usually harder to attract new customers than to retain them so retention is important and regression bugs affect that. They slowly erode the confidence until the customers who were your major advocates now become strong critics wherever they go.

> I think the oversimplification doesn't help True > It's usually harder to attract new customers To my defense that difficulty was factored in the 2% figure.

oh yes, I didn't mean to harp on you, what I meant is that I believe a lot of executives make the same calculation, oversimplifying things in the same way which leads to the repeated QA issues both Apple and Microsoft have or to the issues that Jetbrains has. New features are exciting and are seen as ways to get new customers.

Stability and bug fixes is not sexy and I believe underestimated as a way to retain customers but it's critical to customer happiness.

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