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Peloton's $3k treadmill now comes with surprise 'subscription fee'

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Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#151

Before people go on a reddit like hate trail, it should be noted is in parallel with a full recall and reimbursement of all the treadmills

What is/was the recall for? Is there something unique about the treadmill that makes it more dangerous than 'normal' treadmills?

It's missing a guard that prevents the tread from pulling things under the whole device. There was an incident of a kid getting pulled under one of these treadmills unable to get out, which is why the company is doing this and the recall.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#152
post #114

What isn’t clear to me is whether Peloton intends for this to be a permanent end state - that you need to buy a subscription to use “Just Run” - or if it’s a temporary state (we introduced the locking feature, made a dumb decision to require an account, and accounts are tied to paid subscriptions, and thus until we unwind that, here’s a few free months.) The former would be absolutely reprehensible. It’s ransomware,…

Peloton probably also wants to collect the valuable behavior data of users that are not currently signing in.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#153
post #56

Earlier quoted context omitted.

>I hate group fitness and cycle studios, and am currently on a 65+ week streak on Peloton. The value is there for me, I understand the value proposition of an internet-connected "virtual class" for motivation, competitive pacing, social gaming, etc but my limited research showed that one can get these benefits with just the Peloton app[1] (the software) without buying the hardware (Peloton branded bike/treadmill). Th…

In terms of just using the app and not the bike: The bike hardware is very good. Peloton claims to only break even on it and I can believe that - it’s an extremely sturdy bike.

It's not 2 grand good. It's similar to bikes that cost $1K or less. There is no way they're only breaking even on the bikes unless their supply chain is complete garbage.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#155
post #148

Earlier quoted context omitted.

>Are some portion of sold pelotons "used", without disclosing this to customers? Im not sure I follow what you mean by "used" what disclosure you are referring to. >What do they do with returned equipment? Probably either scrap them or refurbish re-sell. This would be similar to when car manufacturers issue a recall with a buyback option.

Are refurbished used pelatons a separate SKU, or do customers buying new pelatons get refurbished ones without realizing it?

No clue, I dont work for Peloton. for all I know they end up in a garbage dump.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#156
post #8

Corporations love the steady revenue of the subscription model. Look at Blackrock buying up all the housing and renting it out. The idea being that people won’t own anything except (maybe) their clothes. Well, certainly a lot less trouble for the kids when you kick off.

They are pushing for modern feudalism.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#158
post #17

This seems like a "pout" move... get blasted with a class-action, so blast everyone in the face with this 'safety and goodness' fee. No other solution to keeping toddlers off of a treadmill with a giant touch screen? Maybe a simple math question or 'confirm your birthday'? No no... gotta cash-grab to pay for the lawsuit. Classy.

[deleted]

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#159
post #3

Since Peloton has sold subscriptions from day 1, this probably shouldn't be a surprise to anyone. The worst part of this story is that the device killed a child and they're using that as the reason to collect monthly ransom. It sounds like a Sopranos episode: Make your monthly payments or we might hurt your kid.

It’s a surprise because you cannot retroactively change the terms of a purchase. This is probably illegal, and while Peloton is probably relying on their voluntary recall to mitigate this risk (“look, you can just get your money back”) that probably does not solve it. Even with free returns they are attempting to unilaterally change the terms of the purchase to their own benefit, and for no benefit to the consumer.

Honestly I look forward to seeing the lawsuits that come out of it, to remind companies that contract law does apply to them.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#160

Earlier quoted context omitted.

Network enabled hardware is a plague. I am a senior embedded engineer doing consulting for companies around the world. It’s all utter crap, and no one should trust any of it. Ever. I am not exaggerating or joking in the slightest. I will never buy appliances, cars, tools, vacuum cleaners, or any other device with any kind of networking functionality. This feature will be used in the future to lock you out of your own…

Tesla would like to have a word with you. They are upgrading driving ML models on the fly and users seem to like it so far (anecdotal).

People died with that auto feature a years ago and yet it still happens today when we auppose to see a lot of JARVIS-like cars on the street by now said the real Tony Stark back then. Malicious attacks will occur and pray you and your love ones are not in it when the attacks happen.
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