This makes it very clear that 1: fitbit wants me to use the app, and 2: fitbit wants to sell me stuff more than they want to help me.
Don't make customers hunt for the Sign In button on your website
151–160 of 213 posts
Re: Don't make customers hunt for the Sign In button on your website
#152I'm about ready to unsubscribe from the LA Times for this BS. They seemingly invalidate my login every day, then when I get linked to an article, a huge pop-up obscures the article while reading it, and despite paying them for this damn service I can never even find a way to login. And if you do this to people just because their cookie went stale, then is this really a customer that you want to remind that they don't…
At this point, I just naturally assume that newspaper websites are unusable. They certainly give ad-blockers a workout. Once you get through all the cruft candy I especially like the paywalls with the several second delays.
Re: Don't make customers hunt for the Sign In button on your website
#153https://www.miscbeef.com/birdcrab
(blatant self-promotion)
Re: Don't make customers hunt for the Sign In button on your website
#154Discord is bad at this. When you receive an invitation to a server, you're presented with a textbox that reads "What should everyone call you?" and you're unknowingly creating a new account. Then you're asked your birth date and then for your email. You type your email and it's already used, obviously. By this point you don't want to go through the whole process of deleting your browser history to log into your exist…
The end result feels slightly off. Like I can't say what should be happening, but what is actually happening feels not quite right.
Re: Don't make customers hunt for the Sign In button on your website
#155Re: Don't make customers hunt for the Sign In button on your website
#156A couple of frequent mistakes with signin which are usually caused by junior product owners/ux persons not reflecting on what they are doing and blindly copying what they believe is the way to do things. - Having confusing language and poor differentiation between the sign in and sign up form. Symptom, users start filling in the wrong form only to realize their mistake. - Separating the password from the email field…
As a non-native English speaker I always confused "sign in" and "sing up". I would prefer totally different words like "Enter" and "Register".
Re: Don't make customers hunt for the Sign In button on your website
#157Earlier quoted context omitted.
Honestly asking, what's wrong with "Password (Leave empty if you're using {Name of SSO}): ____"? If you are going to tell that may confuse users, I think not having a password field is already confusing the other half, while also not being password-manager-friendly.
Seems like password managers should be able to handle the password being entered on the next page when there's no input on the current page.
(Just don't forget to donate, if you have the means.)
Re: Don't make customers hunt for the Sign In button on your website
#158I'm about ready to unsubscribe from the LA Times for this BS. They seemingly invalidate my login every day, then when I get linked to an article, a huge pop-up obscures the article while reading it, and despite paying them for this damn service I can never even find a way to login. And if you do this to people just because their cookie went stale, then is this really a customer that you want to remind that they don't…
I don’t get it either, this is why I stopped reading the LA Times (I should probably cancel my subscription). On the other hand, I can’t remember the last time I logged into NYTimes, it just works (that’s why I read it daily).
Re: Don't make customers hunt for the Sign In button on your website
#159A couple of frequent mistakes with signin which are usually caused by junior product owners/ux persons not reflecting on what they are doing and blindly copying what they believe is the way to do things. - Having confusing language and poor differentiation between the sign in and sign up form. Symptom, users start filling in the wrong form only to realize their mistake. - Separating the password from the email field…
As a non-native English speaker I always confused "sign in" and "sing up". I would prefer totally different words like "Enter" and "Register".
Re: Don't make customers hunt for the Sign In button on your website
#160I'm about ready to unsubscribe from the LA Times for this BS. They seemingly invalidate my login every day, then when I get linked to an article, a huge pop-up obscures the article while reading it, and despite paying them for this damn service I can never even find a way to login. And if you do this to people just because their cookie went stale, then is this really a customer that you want to remind that they don't…