Earlier quoted context omitted.
Joel talking about the great care they took to build their offices (in a way that I felt was a huge mistake) was sort of the beginning of me realizing that he doesn't get everything right. There's also an uncanny valley effect, where ignoring a problem entirely means that your employees may have needs they aren't aware of, and as soon as you shine a light on it, their job satisfaction is actually lower until you get…
What's wrong with how they built their offices, in your opinion?
It is, in a word, fractious.
The best solution I've seen for this is to keep most of the windows in public spaces. If I go for water or to the bathroom, I should get daylight. Impromptu meeting spaces and lunch spots: daylight.
The thing is, developers say they want daylight at their desk, and then they realize that they can't actually work in natural light (this has gotten better in just the last few years, but I've been watching this happen for 20), and so the people who 'own' the windows end up closing the blinds to work in peace.
The worse this ever got, we had the top floor of a building and so many blinds were closed all day that we might as well have rented space in the basement for half the price/ft²
So now if I am to get any daylight it is at the sole discretion of someone already on an ego trip? No thank you.
Move the desks so that people can see daylight but aren't in daylight. All the windows stay open, your AC bills are a little lower, and the steepness of the pecking order is not quite so brazen.