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The benefits of a more asynchronous workplace

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Re: The benefits of a more asynchronous workplace

#151
post #144

I tried sharing these studies at my ex employers in Europe hoping they'd spare me the hellish 40 minute commute in stop/start traffic and they weren't interested at all. Management there only values "butt time in seats" and the ability to come over and interrupt you by tapping you on the shoulder whenever they need something. As one of my ex CEOs put it: "If I don't see my employees stressing out at thier desks I get…

As someone who has gone to the dark side, there's an interesting tradeoff here. There's basically three scenarios: (1) all employees are trusted and unmeasured, but you have to tap people on the shoulder every once in a while to confirm that they're on track. Naturally, this is easier if everyone is on-site. (2) everyone is accountable for producing of tickets, and you can check that everyone is at least doing some w…

"I just stare at my desk. But it looks like I'm working!" - Office Space

Re: The benefits of a more asynchronous workplace

#153
post #15

Sometimes I wonder if the underlying issue is that there isn't enough actual work for people to do. I worry that I'm about to sound super out of touch, but hear me out; I'm not making a value judgement about anyone's job. It is assumed that everyone needs to do exactly 40 hours of work per week, but ask yourself this: for every person in your company, what do their next 40 hours look like? 40 hours worth of HR polici…

You’ll probably be interested to read about Bullshit Jobs. The authors’ name escapes me currently.

I will have to read that. The summary on Wikipedia makes me think the author read my mind.

Re: The benefits of a more asynchronous workplace

#154

Sometimes I wonder if the underlying issue is that there isn't enough actual work for people to do. I worry that I'm about to sound super out of touch, but hear me out; I'm not making a value judgement about anyone's job. It is assumed that everyone needs to do exactly 40 hours of work per week, but ask yourself this: for every person in your company, what do their next 40 hours look like? 40 hours worth of HR polici…

As you optimize a process to get 100% resource utilization, response time for any change gets closer and closer to infinity. You need some slack for things to work, and the more things change, the more slack it requires.

And that's not even considering how humans are physically unable to work 8 hours day in and day out.

Re: The benefits of a more asynchronous workplace

#155

Since remote work seems to be the topic this article on async communication spawned I wanted to throw this out there for reactions. First off let me acknowledge that some people prefer remote work and also say up front I do not. I recent YouAreNotSoSmart podcast interviewed Laurie Santos from Yale and if I understood her research basically claims we often both individually and as a society choose things we think will…

If anyone is interested its episode 163: https://youarenotsosmart.com/2019/10/08/yanss-163-why-pursui...

Re: The benefits of a more asynchronous workplace

#156

I wonder where they get productivity data. An owner of a company I'm close with found her employee was abusing work from home. This same employee was formerly a Superstar or so we thought. Maybe bad management, but I found myself calling a 7 hour work from home day 8 hours too.

For the same pay, would you rather have one person get a lot done in 6 hours or another person get little done in 9 hours? If an employee was underperforming for 10 hours a day, would your friend keep them on? Truthfully, the only things that matter from the company's perspective are the output and the price. It's wrong to misrepresent your hours worked, just as it's wrong to lie about the color of your pants, but a rational company wouldn't ask about either.

Re: The benefits of a more asynchronous workplace

#157
post #144

I tried sharing these studies at my ex employers in Europe hoping they'd spare me the hellish 40 minute commute in stop/start traffic and they weren't interested at all. Management there only values "butt time in seats" and the ability to come over and interrupt you by tapping you on the shoulder whenever they need something. As one of my ex CEOs put it: "If I don't see my employees stressing out at thier desks I get…

As someone who has gone to the dark side, there's an interesting tradeoff here. There's basically three scenarios: (1) all employees are trusted and unmeasured, but you have to tap people on the shoulder every once in a while to confirm that they're on track. Naturally, this is easier if everyone is on-site. (2) everyone is accountable for producing of tickets, and you can check that everyone is at least doing some w…

In the many jobs I've had I've never seen "things go side ways" because those tricky employees have finally found a way to not do any work! By and large the vast majority of workers have the capitalist cultural logic deeply ingrained in their psyche and personally feel value only when they produce meaningful work. Most people are not trying to get away with doing less, and, at least in my experience, feel the most satisfied and secure when they are working hard and creating visible products of their labor.

When I've seen "things go side ways" it's almost exclusively at higher levels of management when politics create goals other than "create an amazing product". Anyone who has worked both in a large company and a small startups has likely seen the difference between "my boss's goal is for us to create a best in class product" vs "my boss's goal is for him to get L_current +1 promotion".

There are no companies that have failed because the workers have finally figured out how to sneak their way out of doing work. But workers do have a hard time being productive when "productivity" is some weird game that no one will really explain the rules to.

But the logic of blaming workers who get "off track" is a huge part of the culture we need to get rid of to have successful remote work.

Re: The benefits of a more asynchronous workplace

#158
post #15

Earlier quoted context omitted.

You’ll probably be interested to read about Bullshit Jobs. The authors’ name escapes me currently.

Is it this one, maybe? https://en.wikipedia.org/wiki/Bullshit_Jobs You're shadow-banned btw (which I normally wouldn't tell) but your comments look OK, so maybe this has happened by accident? You could try to challenge that (maybe via the email support?).

Fixed now. A rogue spam filter had gotten to them.

Re: The benefits of a more asynchronous workplace

#159
post #5
post #4

Earlier quoted context omitted.

This is my experience of British management over the last quarter of a century. I am an expensive contract resource but I still get paid for turning up and not so much for providing working software. When I am working remotely, due to the organisation's inability to measure productivity, fostered by their management's "bums on seats" culture, I can't demonstrate that remote work is a benefit to them.

In mob programming culture it's not even bum on seats but bums crowding around a seat!

> mob programming

Why waste one person's time when you can waste ten?

Re: The benefits of a more asynchronous workplace

#160

I tried sharing these studies at my ex employers in Europe hoping they'd spare me the hellish 40 minute commute in stop/start traffic and they weren't interested at all. Management there only values "butt time in seats" and the ability to come over and interrupt you by tapping you on the shoulder whenever they need something. As one of my ex CEOs put it: "If I don't see my employees stressing out at thier desks I get…

Businesses optimize for low middle management quality (being able to keep track of attendance == good enough), not for good grunt quality.
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