I'm an Amazon Fulfillment Center worker. I've worked here for two years. Part of my job right now is social media but I assure you that these opinions are my own. I'll answer the twelve questions about my job:
1. Do I know what is expected of me at work?
-Expectations are very clear. It's hard to complicate warehouse work I suppose.
2. Do I have the materials and equipment I need to do my work right?
-Usually, though sometimes day shift doesn't return the hand scanners and I have to look for one, and that sort of thing.
3. At work, do I have the opportunity to do what I do best every day?
-My managers have made an effort to place me where I am most useful. I was slow at one job so they moved me to a more detail-oriented, slower-paced task. (From stow to count, for those who have worked here. After a few months in count, I learned to pick, though I still count sometimes.)
4. In the last seven days, have I received recognition or praise for doing good work?
-I regularly receive feedback. Amazon has "e-swag" which is a point system for doing things well and hitting productivity goals. Points can be redeemed for things like T-shirts. I use my points for grocery store gift cards.
5. Does my supervisor, or someone at work, seem to care about me as a person?
-My managers have been very friendly. A former manager transferred back to my building yesterday after living in a different state for awhile, and he made an effort to stick around and say hi to me after his shift. My current manager and I like to meow at each other like cats in passing.
6. Is there someone at work who encourages my development?
-People are generally encouraging and uplifting here. We talk to each other and recommend applying for positions that open up, and give helpful tips so people can do their jobs better.
7. At work, do my opinions seem to count?
-This is the area that I think Amazon should improve on most. The chain of command is difficult to navigate for an entry-level worker who wants to recommend a change in policy. Lots of opinions and suggestions don't seem to make it to the people who are in a position to act on them. But my immediate supervisors tend to be very responsive to suggestions within their power to act on.
8. Does the mission/purpose of my company make me feel my job is important?
-I feel like I'm doing honest work here, getting orders out to the customers. I see it as a valuable, necessary contribution to society and I take pride in my job, though I do not see this as my vocation.
9. Are my co-workers committed to doing quality work?
-Many of them are, but Amazon will basically hire anyone. The people who stick around make an effort to do their jobs well.
10. Do I have a best friend at work?
-There are many people I look forward to seeing at work every day! I'm always making new friends here!
11. In the last six months, has someone at work talked to me about my progress?
-I feel like this is the same as #4. We get regular productivity feedback. There's not a lot of room for "progress" when you're doing the same thing every day, besides when the opportunity arises to learn a new task.
12. This last year, have I had opportunities at work to learn and grow?
-Amazon regularly trains people to do different tasks around the facility. They also offer opportunities for advancement, as well as career skills classes on-site. I'm on an interest list for a CDL class and I just submitted an application to be a trainer. I also had the opportunity to do this social media job!
But, at the end of the day, it's still warehouse work. I haven't worked in a different warehouse but a few coworkers have. The combined pay and benefits seem to be above average.