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Performance Reviews Are a Waste of Time

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Re: Performance Reviews Are a Waste of Time

#151

Post by philwelch »

exelius wrote: post #77
rrggrr wrote: post #22

I was a young employee during a recession, and finding work was difficult. When I landed my first job I was I was grateful and focused on ways I might make my work contribute to the company's bottom line, by pushing the limits of my job description and tasks to ensure my role impacted revenue and value creation. I appreciated training and feedback, but forced myself to deliver results autonomously through self-teachi…

No offense, but this is the kind of thinking that leads to workplace bias. Working styles like this tend to reinforce hiring single, young men who are otherwise unencumbered so they can work long hours and push the envelope of the job description. That leads to a lot of group think, and products that are built for a very small subset of users — so there is real business value in diversity. Reviews are important for s…

It seems wholly unremarkable, to me, that people who work hard, try to anticipate the needs of their employers, keep the big picture in mind, and take initiative are more valuable employees. I wouldn't want to hire indolent and apathetic people, and neither should any business that either is successful or wants to be successful.

If you're worried about building products that appeal to the indolent and apathetic, just look at the entertainment industry, where actors and screenwriters work very very long hours to produce content that reliably keeps the indolent and apathetic entertained.

If you're just worried about diversity, I assure you that there are plenty of husbands, fathers, wives, mothers, and even single women, as well as both men and women of all ethnic and national backgrounds, who are diligent and conscientious.

Re: Performance Reviews Are a Waste of Time

#152

Post by Thriptic »

exelius wrote: post #77
rrggrr wrote: post #22

I was a young employee during a recession, and finding work was difficult. When I landed my first job I was I was grateful and focused on ways I might make my work contribute to the company's bottom line, by pushing the limits of my job description and tasks to ensure my role impacted revenue and value creation. I appreciated training and feedback, but forced myself to deliver results autonomously through self-teachi…

No offense, but this is the kind of thinking that leads to workplace bias. Working styles like this tend to reinforce hiring single, young men who are otherwise unencumbered so they can work long hours and push the envelope of the job description. That leads to a lot of group think, and products that are built for a very small subset of users — so there is real business value in diversity. Reviews are important for s…

> That leads to a lot of group think, and products that are built for a very small subset of users — so there is real business value in diversity.

I am not sure this is true to the extent that people want it to be. You see the main benefits of diversity when groups of users use products in different ways depending on who they are. However, a large majority of products are used the same way by all people (almost all b2b products / services that I can think of and many if not most consumer products / services), so for those products I'm not sure it matters who your creators or developers are as long as they understand the industry they are making products for and they talk to users.

I can see the benefit in having a diverse workforce when it comes to discovering new markets or uses for technologies or products, but I think it would be far more important to shoot for having people from a variety of industries and backgrounds on your team to spot these opportunities as opposed to trying to preferentially hire minorities, women, parents, the elderly, lgbt, etc regardless of their backgrounds.

That being said, I do agree that communicating cultural values, mission, and expectations regularly is very, very important as many people have a suboptimal idea of how their work meshes with overall goals of the organization and what is expected of them. Regularly checking in with direct reports can help them internalize these ideas better.

Re: Performance Reviews Are a Waste of Time

#153

Post by dredmorbius »

jessriedel wrote: post #148
markbnj wrote: post #141

Earlier quoted context omitted.

> If you're a VP and suddenly someone asks, "Hey, can you promote or fire Person X?" What are you to go off of? Just a manager's recommendation? And you think perf reviews are biased? This is why I don't work for large orgs anymore. If you can't trust the manager's recommendation then why is that person a manager, in a position of power over people's lives? It's almost like acknowledging that you're too big to know w…

Another way to frame this: new technical or social methods for enhancing/extending trust mechanism in large organizations would have massive societal benefits. I wish more people explicitly thought about and experimented with this.

A problem I'm noting is that information technology seems to have corrosive effects on interpersonal trust.

That's not a solid conviction, but it's how I'm leaning.

Re: Performance Reviews Are a Waste of Time

#154

Post by themarkn »

adrianmonk wrote: post #129

Paraphrasing what a manager told me once: "If anything in your performance review is a surprise, then I have failed as a manager." Coaching is not a purpose of a performance review. The coaching and communication should be an ongoing process that happens before the review. Problems should be brought up early enough that you have a chance to change or improve before it gets to the point of being written in a review. I…

I usually say this to my direct reports- "we have to do the review, but I promise there won't be any surprises!" And then I focus the review on how I value their contribution, how they positively influence their coworkers and clients. And if we are in-progress on improving something, we set those things as written goals for the next year.

Re: Performance Reviews Are a Waste of Time

#155

Post by mdip »

adrianmonk wrote: post #129

Paraphrasing what a manager told me once: "If anything in your performance review is a surprise, then I have failed as a manager." Coaching is not a purpose of a performance review. The coaching and communication should be an ongoing process that happens before the review. Problems should be brought up early enough that you have a chance to change or improve before it gets to the point of being written in a review. I…

> If anything in your performance review is a surprise, then I have failed as a manager.

I hear that a lot and tend to agree with the statement. I even used to say it in the opposite "If I get a bad review, that's a signal that I need a new job, because I think I'm doing well and I must have a terrible manager if he'd wait a whole year to tell me otherwise".

And though I'm going to counter it, it's not inaccurate -- an employee shouldn't land in a review expecting that they've been doing wonderfully only to find out that they've been stinking up the place (or vice-versa), but the best manager that I have ever had, Lou, did surprise me at my first review. I wrote about it in another comment on this post so I won't rehash it, but I came to understand this as one of the benefits of performance review time.

Managers are rarely thinking about ways that a top-performing employee can improve, but everyone has something they can improve and a good manager will provide feedback to a staff member if there are areas that they, and others are noticing, that the employee may not be seeing. Because "top performers" don't require the attention that other staff might, a formal review may be the only time that a manager really takes the time to think about them in the context of "improvement". In addition, it's easier to bring up areas of improvement during this time, because it is set aside as one of the purposes of a formal review. In the couple of decades that I've been working, I've had two managers offer me anything in the way of "areas for improvement" -- both times were at reviews -- outside of a review it has never come up.

So yes, it is obscene for a manager to wait until review time to bring up a year's worth of failures, but being surprised by a bit of negative feedback -- provided it's not "Fix this or your getting a pink-slip" kind of feedback, isn't necessarily a management failure. It was quite helpful to me and I count Lou among about 3 people who I feel honored to have known[0] because their impact, caring and advice was life-changing for me.

[0] The other two were my HS programming teacher (who's class I enjoyed in Junior High), the late, great, Mr. Dzwonkiewicz who made me love writing software at a young age, and the woman who cured my social anxiety and made me enjoy public speaking -- the director of To Kill a Mockingbird that I performed in as a young teenager. Her name, though, escapes me. :)

Re: Performance Reviews Are a Waste of Time

#156

Post by kyriakos »

skj wrote: post #69
bitL wrote: post #47

Earlier quoted context omitted.

It's in their best interest to acquire those skills, or keep being taken advantage of. A binary choice - that's the world we are living in right now.

> or keep being taken advantage of Presumably they're getting paid for their work.

and paid well "enough"

Re: Performance Reviews Are a Waste of Time

#157

Post by elipsey »

markbnj wrote: post #141
ordinaryperson wrote: post #126

Defending performance reviews is like cheerleading taxes -- automatic way to accrue downvotes here, but bear with me. I've lived through unfair, biased and unhelpful perf reviews, I know what it's like to have this sky beam open up out of nowhere and vaporize you over absurd nonsense, but in a company of > 100 people you need a paper record of performance. If you're a VP and suddenly someone asks, "Hey, can you promo…

> If you're a VP and suddenly someone asks, "Hey, can you promote or fire Person X?" What are you to go off of? Just a manager's recommendation? And you think perf reviews are biased? This is why I don't work for large orgs anymore. If you can't trust the manager's recommendation then why is that person a manager, in a position of power over people's lives? It's almost like acknowledging that you're too big to know w…

> If you're a VP and suddenly someone asks, "Hey, can you promote or fire Person X?"

Why would anyone suggest such a thing?

Absent new information shouldn't the default action be to humanely leave person X alone so they can keep doing work and paying their bills without costing the company more?

I must be very naive in the ways of management...

EDIT: This is a real question; what's with the down votes? Should I expect to be treated like this at work?

Re: Performance Reviews Are a Waste of Time

#158

Post by kyriakos »

john_moscow wrote: post #79
skj wrote: post #69

Earlier quoted context omitted.

> or keep being taken advantage of Presumably they're getting paid for their work.

Yes and no. Although you are getting your paycheck, it's extremely demotivating be the only person in a team who gives a damn about getting things done. It gets more demotivating with passive aggression from your coworkers that are afraid that your performance raises the bar for everyone. It gets even more demotivating to see others promoted behind your back because they were going to the bar with the boss while you…

If you are the only one giving a damn about getting things done then it means you are in the wrong team. All teams have their rock stars and their slower devs but if they are to be called a "team" then they should all care even if they can't contribute the same amount of quality or quantity of work.

Re: Performance Reviews Are a Waste of Time

#159

Post by w0mbat »

scarface74 wrote: post #145

I don't really care either way about performance reviews. I've found the difference between average and superior amounts to no more than 2% raise if that. I base my own "performance review" on my skillset and what the market is paying. If the market is willing to pay me more than the company I'm working for - it's time to jump ship. But I don't ignore performance reviews. I take them as constructive criticism. Even i…

At some companies the difference in stock and bonus is a fuck ton of money. At Netflix the difference is also between being fired or not. Seriously, a Netflix HR person gave a public speech saying that they fire people for only average performance.

Re: Performance Reviews Are a Waste of Time

#160

Post by privacypoller »

rrggrr wrote: post #22

I was a young employee during a recession, and finding work was difficult. When I landed my first job I was I was grateful and focused on ways I might make my work contribute to the company's bottom line, by pushing the limits of my job description and tasks to ensure my role impacted revenue and value creation. I appreciated training and feedback, but forced myself to deliver results autonomously through self-teachi…

What exactly is your management style then? A review doesn't need to be the typical corporate slog - it's simply feedback comparing reality with plans and execution. It let's you know if (a) your planning is any good and (b) your execution was successful.

Looking for someone to "anticipate the needs of my business" is great, but how do you respond to someone who makes a mistake or pursues a strategy different from your ideal? Do you fire them on the spot like the emperor or learn from it. If it's the later, I got news for you; you're doing reviews.

"I delivered results that met or exceeded expectations." Gee - wouldn't it be nice to know this without waiting 20+ years to look back and assess the entire composition of your career? It's also super handy to self-assess with the eroding benefit of time. The most brutal performance assessment I ever had radically changed the trajectory of my life, and looking back on others who stayed the same path shows it was ultimately net-positive for me. You seem pretty satisfied with how things have turned out, but just imagine what you could have accomplished with a little feedback, such a waste of potential...

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