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Ending the open office epidemic

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141–148 of 148 posts

Re: Ending the open office epidemic

#141

I think there's more to the open office epidemic than mere cost. Facebook is pouring tons of money into the largest open office in the world. Eric Schmidt and Jonathan Rosenberg wrote in "How Google Works" that offices should be (and I wish I were making this up) "crowded, messy, and a petri dish for creativity". I think many companies use open office formats out of principle . Misguided principles, but principles no…

Note that Schmidt and Rosenberg never worked in open offices -- they just decided they liked the idea after they bubbled off the top of the company and stopped doing any sort of desk job.

Re: Ending the open office epidemic

#142
Re: hearing loss, let an old fart offer some advice. I loved listening to music loud as you could feel it in various ways (physically and emotionally). However, the result is real expensive head jewelry and the need to run iPods at 95+% volume through good earphones to hear what I want. Trust me, you don't want to have this happen. No matter how good the digital signal processors are, they suck in restaurants and crowds.

Take an hour or so and get a hearing check done by an audiologist. This will give you a baseline. If there's nothing wrong, great, you can check again in 5-10 years. However, if there's problems you can alter your behaviour and hopefully preserve your hearing. And if "oh s*ht" results from such a test, you will find out that hearing aids cost 10-15x great earphones/headphones and insurance tends not to cover them. In North America at least.

Re: Ending the open office epidemic

#143
post #134

(This is an updated version of a comment from a similar discussion 3 years ago) A layout I've worked in, and that I'd happily work in again, is this: +---------+---------+ | | | | | | +-----+ -+- +-----+ | | | | | | +-----+ +-----+ | | | | | | +-----+ +-----+ | | | | | | +-------| |-------+ The area in the middle is a common area for the group. It can have a table or two and chairs so people can hang out there, or ev…

When we were searching for space this was our preferred choice. We wanted a large single floor space with offices on the perimeter. Each office would have a glass wall to see the open space. This way, as you said, people can see what is going on. Searching for office space is hard, so we ended up where we are and made the best of it. We still get the offices on the perimeter and the glass wall, but separated by multiple floors. Maybe we just put Dropcams everywhere so people can see when lunch is ready :)

Re: Ending the open office epidemic

#144
I'm coming in late here, but I have experienced an open office environment that I found relatively productive. This was at Sun Micro's drop in center in SF (about 15 years ago now).

The drop in center had three separate rooms. Two were loud rooms, with phones at each desk. One was a smaller "quiet room", with no phones, intended for people who do quiet, focused work. I suppose there was some "back visibility", since the workstations were set up on round (might have been hexagonal) tables, so it would have depended on where you sit. Another big factor in the success of a quiet room was an office manager who absolutely enforced the noise rules, since a lot of people who would push the limits if allowed (when spaces in the loud rooms were all taken)

There were also a few offices/small conf rooms for meetings and so forth.

I think it worked, but that's probably because it didn't have the same goals of "collaboration" or "openness" that modern open office proponents often claim to provide. Most importantly, the open office and quiet room was clearly not intended to keep an eye on workers in any way. It was a drop in center in the first place, so while you might see the same people around, nobody was really monitoring anyone else. Also, there was no status associated with where you sat - open seating, grab what you like. And of course, the quiet room showed a great respect for people like developers who need extended periods of quiet focus.

It's also clear that the "open office" quality of this drop in center wasn't based on flawed notions of increased communication or collaboration. At that time, developers at Sun had their own offices (well, I did, and I wasn't high on the org chart), so the drop in center was for convenience. It was set up so that people who had meetings in other spots, or who wanted to telecommute, had a place with a workstation if they needed it, and had a phone or a quiet room, depending on how they needed to work that day. The idea that the office would be a place for constant open communication wasn't part of the plan - in fact, the quiet room ensured that this sort of thing didn't constantly distract the developers.

Kind of depressing, now that I think about it, that the only time in my life I had my own office was my first job. The industry has really moved away from that model over the last 15 years. Facebook has moved into the old sun offices… did they tear them all out and replace them with open offices?

I also had shared offices quite a few times, and I enjoyed those (actually, I liked them more than my own office in many ways, provided I shared with another developer). Cubicles and open offices are pretty horrible, but I think that if we had a "quiet room" approach to them, they might not be so bad.

Re: Ending the open office epidemic

#145
post #128
post #9

Earlier quoted context omitted.

I think that is a bit unfair or cynical. I loathe open offices, but plenty of people who have no financial ties to the layout advocate for them (such as my immediate boss). For some reason people believe the "collaboration" argument without evidence, but dismiss the evidence that productivity is lower in open offices. I suspect they are extraverts or high stimulation people that cannot grok introverts or low stimulat…

Does your immediate boss plan on giving up their office as well, and sitting out in the open with everyone?

We've been in this office for almost a year. Everyone sits in the same big room.

Re: Ending the open office epidemic

#146

Open offices instantly "out" anyone who comes late, leaves early, takes a 2.5 hour lunch breaks, or surfs the web instead of working. And that's really the whole point. It's why they are popular in Japan, together with the fact that thanks to the open structure, transgressor can apologize in front of everyone at once.

Except you're sitting next to your coworkers - not your boss. Your coworkers don't want to out you - that only hurts their reputation and gives them more work. If anything, this prevents one person from being singled out because it's difficult to get mad at one person for slacking when everyone is slacking to a similar degree. At least, that's my experience being in a 4 person cubicle. It built trust between coworker…

Four person cubes are not quite the open office concept, or don't represent all instances of it. In Japan, open offices include everyone. You look away from your monitor and there is your boss ("buchou" -- department head) looking back at you! If you have to leave before the buchou, you apologize, e.g. "O saki ni, shitsurei shimasu".

If the boss is not there, then it's not quite the open office; it's a slightly strawman version of the open office which doesn't quite include everyone. Even so, the boss can come out peek at the workspace at any time and tell at a glance who is there and who isn't, and who is doing what.

Re: Ending the open office epidemic

#147

I guess I'm in a real minority here, but I'm pretty happy with open-office. Some qualifiers: - The team has a good culture of respecting each other, and we're busy enough not to want to banter too much outside of certain times (e.g., lunch, when we see it already going on, etc.). - I've got good headphones hooked to a 24-bit-DAC'd USB amp. I don't hear anyone unless I'm trying to. - My screen's big enough where visua…

> "Asking someone a quick question is really, really quick." Ever wonder why that someone then complains about distractions and lack of productivity? This is why

A quick glance on their screen and facial expression, and you can tell if they're busy. If they're busy or if I'm not sure, I'll just ping them on chat. When they're ready, they look up, and we talk. Quite fast.

Re: Ending the open office epidemic

#148
post #6

Earlier quoted context omitted.

In my opinion, a good office should have (a) shower(s) -- unless it's right next to a gym, a spot to take naps, and a spot to take private calls. In addition of a layout fit for the way teams are organized.

This seems like a good rule - but it would be easier to look for office space near gyms than build those out yourself, I would think. Or perhaps it's a business opportunity waiting to happen for some pop-up gyms to open amongst office towers...

I know at least of one company in San Francisco, AKQA, that a shower installed (in their previous space) at the request of employees.
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