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Show HN: Slack Meets GitHub Issues

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141–150 of 164 posts

Re: Show HN: Slack Meets GitHub Issues

#141
I created an account, which is apparently more than half the people commenting here were willing to do (most people apparently took one look at your landing page, didn't understand the product, and closed the tab).

1. The first page after logging in says "To get started, type something in the Edit Box above and hit ENTER when you are done. Everything you create here will be visible to you and I because we are the only members of this loop." The last point on the page says "If you have any questions or feedback, just add a note in the Edit Box above and I'll make sure I forward it to the right people!"

Which is it? Private testing ground or feedback form? This isn't a good start, confusing and contradicting your new users.

2. The default/showcase loops are annoying. I don't want my account to be cluttered with tutorial content. An intuitive interface and clean documentation should be enough.

Worse, you cannot delete these default loops. I spent 10 minutes simply trying to remove the tutorial content without receiving "not found" or "permission denied" errors. Turns out you can only remove the shortcuts from the menu, not the loops themselves. I imagine this is because you implemented these as a single loop shared across all accounts rather than importing a copy of these loops per new account. Bad implementation - why are you presenting me with the functionality to delete the loop only to prevent me from doing so?

I would not clutter every new account with tutorial content. A new account should be perfectly clean so I can start using it, rather than wasting time trying to determine what are core pages vs. tutorial content. Also cannot remove the annoying "Loopy" page.

3. The transitions and animations are not cool. They are very distracting and slow down the use of the application by several factors. You said this project started a long time ago, and the way the UI tries to be fancy in my face seems to confirm this. An animation on every single mouse click is not acceptable since 2010+.

4. The hassle of just trying to kill the tutorial content imported to my new account, coupled with the in-my-face transition animations wasted the full amount of time I invest in trying out a new web app. The initial process frustrated me and chased me away from checking out the real product.

Sorry, I spent 15 minutes reading the landing page and exploring the first steps after logging in and got nowhere. That is too much time spent trying to evaluate a product and not seeing any progress.

Re: Show HN: Slack Meets GitHub Issues

#142

Hi, sorry, my first impression is it's nothing I couldn't do today simply with email, that would require everyone I'd want to communicate with to sign up en-mass.

Also, there's a bias on HN (and the world in general but here in particular) against giving real, polite negative feedback (note downvoting without comment).

Re: Show HN: Slack Meets GitHub Issues

#144
'Your marketing page sucks' is true, but not useful or insightful.

My suggestion is something like: 'Your chats, to-dos, and project management -- free, and in one place.'

That is compelling enough that I might sign up and try it.

Contrary to some of the advice on here, I would not try to explain how this product works in any great detail on the homepage. This is because it seems (I haven't tried it) like a complicated tool.

Focus on building a solid onboarding process that walks users through the usage of the product. This will be more useful to your users than any video or screenshots.

This is all without having tried the product or knowing too much about the space/your ideal users, so take it with a grain of salt.

Re: Show HN: Slack Meets GitHub Issues

#145
"... to communicate better and get things done quicker" could literally mean "we provide 5 Hour Energy and megaphones for the office". Tell the visitor what you do, more specifically (not too much detail - just enough so that people have some idea).

I think your website looks nice, though. Whatever you do, resist the urge to redesign it (regardless of feedback herein). Do focus on getting your first customers through guerrilla means, and refine your website slowly over time.

Final, bike-shedding note: Get rid of the animation delay in your scroll-the-user-down navigation.

Re: Show HN: Slack Meets GitHub Issues

#146
Fundamentally, your website doesn't remind me of any problems I need solved, and that's why I don't know if I want it. Check out Slack's promo video. The first half of it is talking about the catastrophe that is collaboration these days. The reason that's great is because people who have this problem have already told themselves the first part of the story about their own organization. When the team is talking about how much of a clusterfuck their communication is, potential users are nodding along and saying "Yeah man, that's what my life is like right now", and then - surprise! - Slack is the answer for them, which means maybe it's the answer for you too.

Whenever I see anyone making a pitch I recommend this talk to them: http://www.ted.com/talks/simon_sinek_how_great_leaders_inspi...

The basic idea is pitch to people's emotions, and not their logic. For example, this paragraph is awful:

> With OpenLoopz, you don't have to worry about the implications of sharing your data with us. You can download your own dedicated OpenLoopz Server called a Pod. If you wish, you can either download and configure your own Pod or you can let us do all the hard work for you. Either way, once your Pod is set-up, you will have complete control over where your data is stored and who can access it.

Blah blah blah. It kind of goes back and forth. It explains this feature, but it doesn't pitch it. It also positions 'sharing data with us' as something 'to worry about', which is not an implication you want. I'd write something like this, personally (but I'm awful at this):

"Your data is important to you, and we get that. Whether for compliance, privacy, or retention, if you need your data stored in-house we can help. Set up your own Loopz on-premesis, or we can do it for you, and you'll have complete control over where your data is stored and who can access it."

It dispenses with the wishy-washy "Hey, you could do this. Or not. But whatever, anyway, here's a thing." language and gets to the point.

Likewise:

> OpenLoopz seamlessly integrates with all your favourite apps. Are you a software developer who wants GitHub code commits to appear in your conversation or project as you work? Maybe you are a manager looking to keep all your personal and professional appointments/tasks in one place? With integrations you can truly keep all your data in one place, including data from external apps!

"You use a lot of services, and checking them all is a pain. OpenLoopz can integrate with other services to bring all that data into one place, saving you time and simplifying the flow of information. Github commits for developers, milestones for project managers, and events for management, all in one place so you never have to miss a thing - or repeat yourself twice."

The main difference here is that your pitch starts out with "Hey, integrate your stuff", whereas my (kind of bad) one mentions a specific pain point and then goes on to solve it.

Then you can have a specific page that goes into detail. Tell me what integrations are already available, and how I can build my own. Tell me what I have to do to host my own service (is it an app? a VM? a docker container?), and what it does (can it integrate with my LDAP/AD/Kerberos/CSV file database?), but leave the technical aspects out of your first pitch.

So yeah, that's my input, for what it's worth. Maybe it'll be useful.

Re: Show HN: Slack Meets GitHub Issues

#147
post #22
post #14

Earlier quoted context omitted.

yeah...heroku is weird about naked domains. you need to use a DNS provider like DNSimple to set up your domain correctly with Heroku. Then your users will be able to drop the "www". This worked for my side project, konkourse.com. References: https://devcenter.heroku.com/articles/apex-domains .

Are naked domains generally considered "something you shouldn't do" these days?

I used to like the aesthetics of naked domains but after having dealt with DoS issues and integrating a CDN, I'd say it's better not to use one for future flexibility. Since you (mostly) cannot use a CNAME for a naked domain, things can get difficult in certain types of setup that you might want down the road.

Re: Show HN: Slack Meets GitHub Issues

#148
post #22
post #14

Earlier quoted context omitted.

yeah...heroku is weird about naked domains. you need to use a DNS provider like DNSimple to set up your domain correctly with Heroku. Then your users will be able to drop the "www". This worked for my side project, konkourse.com. References: https://devcenter.heroku.com/articles/apex-domains .

Are naked domains generally considered "something you shouldn't do" these days?

Using your base domain name gives you less DNS flexibility - for example, you can't use a CNAME for your base domain name.

Given that it's fairly easy to put a www. (or whatever) redirect on whatever IP your basename does point at, your users don't have to worry about remembering to use it.

Re: Show HN: Slack Meets GitHub Issues

#149
Put this line on your website:

"OpenLoopz puts communication first. Imagine a chat app like Google Hangouts or Facebook Messenger where — as you are chatting away - you can create a new todo item directly in the conversation simply by adding a #todo hashtag to your existing chat message. Or maybe it’s something that you want to be reminded about later? Just add a deadline directly to the message. The user interface updates in real time so you can watch as new Loops arrive and users make changes to existing Loops."

Or something similar. it actually tells people what the product does

Re: Show HN: Slack Meets GitHub Issues

#150
Congrats on launching this! The site looks nice.

Some feedback:

1) $5 for the Premium Account is too cheap. There is nothing that is $5 a month that I want to use for my business. Its a signal that this is probably a hobby. Make it free or charge a real price (at least $29/month, but $49 is better). If its not worth real money, you should reexamine the value proposition.

Amy Hoy says you need 500 people to pay you $30 a month, which seems about right to me. At $5/month, you're going to need 3000 people paying you every month! That's really tough! Don't do that to yourself!

2) You have to explain what this does, succinctly, right at the top of the page.I read your site, and your Medium post, and I'm still somewhat confused.

How about this headline instead:

Improve Your Accountability With OpenLoopz: Public, threaded, shareable to-do lists.

Anyway, congrats again on launching! And keep in mind that 90% of the readers of your HN post do not have anything in the wild for which people could actually pay them money, so you're way ahead of the curve. Keep going!

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