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Google Domains Launches to All in U.S

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Re: Google Domains Launches to All in U.S

#141
Don't use it Google is known for not having great customer support. They like to build big and make you support it. Just like the Google Play store. Notice there is no phone number on the site? Not good if you are doing real business and need to get something fixed ASAP.

Re: Google Domains Launches to All in U.S

#142
post #98

None of Google Domain's features are novel. In fact the article spent most of its time talking about an up-sell. Which isn't to say Google Domain isn't a good product, just that we now should look at price because nothing else seems interesting... ~ Google Domains charges $12/year for .COM, .NET, .ORG. ~ NameCheap charges $10.69/year for .COM, $11.98/year for .NET, and $11.48/year for .ORG. Sometimes with an 18c/year…

I've been a beta-tester of Google Domains for months, and it's just such a nicer experience than GoDaddy/Namecheap. Particularly with GoDaddy, I feel like there's always a chance I'm going to click on the wrong thing and then get subscribed to some ridiculous service. With Google, it's a clean, transparent, USABLE interface. I'd encourage people to try it out with a domain and form your own views. As for me, I'm movi…

Hey jedc - Tamar from Namecheap here. Can you provide insights into the Namecheap experience? I hear the GD side. Would like to know what you mean from ours.

As far as our dashboard, we're building a better user experience, so that's nothing to fret about. I bet you'd agree when it's live that the experience is far more stellar than anything you'd find anywhere else.

Re: Google Domains Launches to All in U.S

#143

None of Google Domain's features are novel. In fact the article spent most of its time talking about an up-sell. Which isn't to say Google Domain isn't a good product, just that we now should look at price because nothing else seems interesting... ~ Google Domains charges $12/year for .COM, .NET, .ORG. ~ NameCheap charges $10.69/year for .COM, $11.98/year for .NET, and $11.48/year for .ORG. Sometimes with an 18c/year…

I believe when you add whois guard to NameCheap, it actually comes out a little more than Google Domains, which I think offers free private registration.

Not if you use a coupon code. Try WGSPECIAL.

Oh, and if you renew for several years at a time, the cost per year goes down too.

Disclosure: Namecheap employee

Re: Google Domains Launches to All in U.S

#144

Knowing first hand google support I will stick to namecheap ...

I like everything about namecheap, except the name. I hate having to mention their company name to a customer who I'm managing the domain for. It sounds like I'm using a discount service from the bottom of the barrel when that's really not how the company operates. It would be nice if I could refer to a parent company with a more appealing name.

When I bought Namecheap domains in 2006, domains were close in price to ~$70. Namecheap's name was intended to show that you'd buy it for less.

The brand grew from there. That's why Namecheap is still called Namecheap.

Disclosure: Namecheap employee/personal experience

Re: Google Domains Launches to All in U.S

#145
post #4

$12/yr - not bad at all. I might recommend this next time a friend asks how to buy a domain. Namecheap takes great care of me at $10/year though, so I'm not very compelled to switch.

I started moving all of my domains back to NameCheap from Badger after they raised their prices to what Hover charges. The domain renewal with whois privacy/guard at NameCheap ends up being a little more than Google Domains. I keep hoping NameCheap will overhaul their control panel design like they did with their main site. I will probably end up moving to AWS Route53 or Google Domains or to use their DNS and a clean…

Tamar from Namecheap here.

* Use code WGSPECIAL for a discounted whoisguard. :)

* Renewals for several years at a time offer a baked-in savings.

* Our control panel overhaul is underway. It's a huge project for us, but we're ecstatic.

Re: Google Domains Launches to All in U.S

#146

Many people miss the point of this product: Easily buy a domain, have it automatically hooked into the Google Apps suite of products, and easily hook it up with a select number of third party vendors like Wix or Shopify. That's what this is about. The ability to create something cool, run a business, without having to worry as much about the technical bullshit. Great product, and for the ease of use it is well worth…

I believe you'll love the new Namecheap backend when it launched. :) (Disclosure: Namecheap employee)

Re: Google Domains Launches to All in U.S

#147

The best feature is that it's not GoDaddy, or NameCheap. Having registered hundreds of domains, dealt with all kinds of customer service and had to perform numerous operations for my domains the user experience matters and though Google hasn't has the best track record with UX they certainly do invest in it more heavily than GoDaddy & NameCheap.

Hey, Tamar from Namecheap here. Would love to hear about your user experience so I can pass it on. thanks.

Re: Google Domains Launches to All in U.S

#148

None of Google Domain's features are novel. In fact the article spent most of its time talking about an up-sell. Which isn't to say Google Domain isn't a good product, just that we now should look at price because nothing else seems interesting... ~ Google Domains charges $12/year for .COM, .NET, .ORG. ~ NameCheap charges $10.69/year for .COM, $11.98/year for .NET, and $11.48/year for .ORG. Sometimes with an 18c/year…

Because once they have the Credit Card number from a customer it is extremely easier to sell him other products.

That's quite the Google way, they are not looking for the one-time immediate profit, but for customers that will somehow generate income in the long term. It seems it's not working bad for them.

Re: Google Domains Launches to All in U.S

#149
post #142
post #98

Earlier quoted context omitted.

I've been a beta-tester of Google Domains for months, and it's just such a nicer experience than GoDaddy/Namecheap. Particularly with GoDaddy, I feel like there's always a chance I'm going to click on the wrong thing and then get subscribed to some ridiculous service. With Google, it's a clean, transparent, USABLE interface. I'd encourage people to try it out with a domain and form your own views. As for me, I'm movi…

Hey jedc - Tamar from Namecheap here. Can you provide insights into the Namecheap experience? I hear the GD side. Would like to know what you mean from ours. As far as our dashboard, we're building a better user experience, so that's nothing to fret about. I bet you'd agree when it's live that the experience is far more stellar than anything you'd find anywhere else.

Here's some feedback: your 2FA experience is terrible. I appreciate that you use 2FA, but I have to hit the send button multiple times to get a text message every single time on my US mobile phone. After that the form fails 50% of the time.

I also find it frustrating that the domain dashboard has no clear path to my host record settings, which is 90% of the use case for me. I always have to click four or five times to find it.

Otherwise I love the product and pricing, and I will probably continue to use Namecheap in the future.

Re: Google Domains Launches to All in U.S

#150
post #122

>We include 10 million resolutions per year for each domain you register with Google Domains. Hmm, what does that mean for an average website? 100 readers * 365 days * ~273 (html+css+js+gif/png/jpg) ? I guess some browsers cache the DNS requests too..

More importantly, what happens when you exceed that limit? I don't see any mention of per-request pricing, so will they just shut off your DNS if you exceed the quota?
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