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OpenAI should build Slack

latent.space

141–150 of 349 posts

Re: OpenAI should build Slack

#141
post #81

Earlier quoted context omitted.

Discord is a solid product. They just need to launch a simple business-friendly alternative UI without the teenager gamer aesthetics. I’m surprised they never tried going after the enterprise market.

Enterprise doesn't buy chat/meeting products without PSTN interop (dial-in dial-out to traditional phone line). Discord would probably need to double their dev team to add PSTN. Building something like Slack or Teams to the level that a F500 company would make it their primary videoconferencing solution is a multi-thousand-employee project. It's not a little skunkworks project for 15-20 people in some corner of the o…

There’s a size of enterprise where you can get away without PSTN integration but do need an answer for SSO and account provisioning/deprovisioning.

Re: OpenAI should build Slack

#142
post #81

Earlier quoted context omitted.

Discord is a solid product. They just need to launch a simple business-friendly alternative UI without the teenager gamer aesthetics. I’m surprised they never tried going after the enterprise market.

Enterprise doesn't buy chat/meeting products without PSTN interop (dial-in dial-out to traditional phone line). Discord would probably need to double their dev team to add PSTN. Building something like Slack or Teams to the level that a F500 company would make it their primary videoconferencing solution is a multi-thousand-employee project. It's not a little skunkworks project for 15-20 people in some corner of the o…

> multi-thousand-employee project

I know absolutely nothing about PSTN interop and I'm sure it's very complex to implement. However, at the end of the day, this is just software we're talking about right? Software is cheap and easy to produce these days and I doubt you need thousands of people to implement something that syncs your meeting's audio stream to a phone line especially given that it's a problem that has been solved before.

Re: OpenAI should build Slack

#144
post #121

Google should build slack. Its a travesty how incredibly good their google workspace suite of tools is, and then google chat is what sits between it all. If it wasn't for the fact that google bungled an internal communication tool so badly, slack wouldn't even have to exist. For the life of me I cannot understand why they after a decade, has let slack and teams become basically a duopoly in this space. Source: I use…

[flagged]

Re: OpenAI should build Slack

#145
post #106
post #13

Earlier quoted context omitted.

Teams is shovelware. Force bundled, with questionably reliable messaging, okay video calling (if your organization policies don't break it), and a fairly useless Phone System component that misbehaves often. Great for organizations that believe these forms of communication should be an afterthought that has rough edges and inconsistent reliability. The recent changes to end webhook support, kill Linux desktop support…

Maybe in 2020. Teams is the defacto IM app for enterprise now. It may not be to your liking, but most workplaces don't need apps to constantly be adding new features. They need videoconferencing, chat, meeting recording and AI transcription and note-taking. All synced with everyone's Outlook calendars and authenticated by the same SSO used org-wide. Teams has had all of those for years.

> Teams is the defacto IM app for enterprise now.

Slack has more mindshare

Re: OpenAI should build Slack

#146
post #42

Earlier quoted context omitted.

for the same reason why not a federated

and, why is that?

ever realized that its only incompetent people who could never build a product (what problem are you solving?) who ask for silly things like this?

it doesn't work irl, and if you don't understand that then keep asking this question in 10 years, or even 100 years.

Re: OpenAI should build Slack

#147
post #121

Google should build slack. Its a travesty how incredibly good their google workspace suite of tools is, and then google chat is what sits between it all. If it wasn't for the fact that google bungled an internal communication tool so badly, slack wouldn't even have to exist. For the life of me I cannot understand why they after a decade, has let slack and teams become basically a duopoly in this space. Source: I use…

While the current incarnation of Google Chat has indeed been steadily improving, Google has a lot, and I mean a lot, to make up for:

https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-... (2021, as the URL says)

And it's not just messaging. Google has a decades-long history of abandoning apps that don't make them billions, which means no-one with memory trusts them. Especially in their current "AI-everything or bust!" incarnation.

Re: OpenAI should build Slack

#148
post #121

Google should build slack. Its a travesty how incredibly good their google workspace suite of tools is, and then google chat is what sits between it all. If it wasn't for the fact that google bungled an internal communication tool so badly, slack wouldn't even have to exist. For the life of me I cannot understand why they after a decade, has let slack and teams become basically a duopoly in this space. Source: I use…

Good is really good at engineering great software and really sucks at making them enterprise ready. It's why they've been failing with GCP, Google Tables (shutdown now I guess), Analytics or any product that aims for enterprise consumption. Note: they are really good at making consumer softwares though (take the success of Google Photos or Gsearch)

Google isn't even good at engineering great software.

They have some good people working on some good projects. If you look at the relation between software-quality of their average product and number of developers they have... yeah I don't know. Maybe hiring tons of new-grads that are good at leetcode and then forcing them to use golang... is not what actually makes high quality software.

I could believe that they are good at doing research though.

Re: OpenAI should build Slack

#149
post #67

I use Slack every day, and I love it. Integrations are simple and reliable, giving us useful information about critical things. Why it uses 400mb I have no idea.

Slack would be a lot better if they supported clients via rest api or similar. I want to run it in a terminal window alongside IRC etc. I have no desire to put up with their ridiculous UI/UX decisions

Ran this for years, game-changer... https://github.com/wee-slack/wee-slack

Re: OpenAI should build Slack

#150
post #121

Google should build slack. Its a travesty how incredibly good their google workspace suite of tools is, and then google chat is what sits between it all. If it wasn't for the fact that google bungled an internal communication tool so badly, slack wouldn't even have to exist. For the life of me I cannot understand why they after a decade, has let slack and teams become basically a duopoly in this space. Source: I use…

Good is really good at engineering great software and really sucks at making them enterprise ready. It's why they've been failing with GCP, Google Tables (shutdown now I guess), Analytics or any product that aims for enterprise consumption. Note: they are really good at making consumer softwares though (take the success of Google Photos or Gsearch)

> Good is really good at engineering great software

was

While they sucked at bringing products to market and sustaining them, they indeed used to have a good reputation at software engineering. However they are burning that up in the AI pivot, though it's not yet very visible externally.

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