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Free software scares normal people

danieldelaney.net

141–150 of 641 posts

Re: Free software scares normal people

#141

Earlier quoted context omitted.

> The problem is that everyone wants a different 20% of the functionality. I'm not disagreeing with your basic take, but I think this part is a little more subtle. I'd argue that 80% of users (by raw user count) do want roughly the same 20% of functionality, most of the time. The problem in FOSS is that average user in the FOSS ecosystem is not remotely close to the profile of that 80%. The average FOSS user is part…

There's a good report/study about the complexity of Microsoft Word floating around somewhere. It was something like: - almost everybody only uses about 20% of the features of Word - everybody's 20% is different, but - ~80% of the 20% is common to most users. - on the other hand, the remaining 20% of the 20% is widely distributed and covers basically all of the product. So if you made a version of Word with 16% of its…

Yeah but MS Word is also designed with the guidance of an army of accountants and corporate shareholders. Your study plays into that, but there's a much bigger picture when you talk about analyzing how any product came to be that has MS as a prefix.

Re: Free software scares normal people

#143

Earlier quoted context omitted.

Graphic designers and artists get ripped off, all the time ; frequently, by nerds, who tend to do so, in a manner that insults the value of the artist's work. It's difficult to get those kinds of creatives to donate their time (trust me on this, I'm always trying). I'm an ex-artist, and I'm a nerd. I can definitively say that creating good designs, is at least as difficult as creating good software, but seldom makes…

Most fields just don’t have the same culture of collaborative everyone-wins that software does. Artists don’t produce CC art in anywhere close to the same influence as engineers produce software. This is probably due to some kind of compounding effect available in software that isn’t available in graphics. Software people love writing software to a degree where they’ll just give it away. You just won’t find artists d…

I think the collaborative nature of open source software dev is unlike anything else. I can upload some software in hopes that others find is useful and can build on top of it, or send back improvements.

Not sure how that happens with a painting, even a digital one.

Re: Free software scares normal people

#145
post #14

Good article, but the reasoning is wrong. It isn't easy to make a simple interface in the same way that Pascal apologized for writing a long letter because he didn't have time to write a shorter one. Implementing the UI for one exact use case is not much trouble, but figuring out what that use case is difficult. And defending that use case from the line of people who want "that + this little extra thing", or the "I j…

The contributors of free software tend to be power users who want to ensure their use case works. I don't think they're investing a lot of thought into the 80/20 use case for normal/majority or users or would risk hurting their workflow to make it easier for others

True; that's why we have companies with paid product who devote a lot of their time - arguably majority - to make the exact interfaces people want and understand:) it's a ton, a ton of difficult work, for which there is little to no incentive in the free software ecosystem

Re: Free software scares normal people

#147
There are literally thousands of wrappers for ffmpeg (other examples: imagemagick, ghostscript) that do exactly that. E.g. all commercial and dozens of open source video converters. So there is no lack of simple software for people who know little about the problem they're trying to solve (e.g. playing a downloaded mkv their shitty preinstalled video player doesn't accept), the problem is rather one of knowing that open source software exists and how to find it. Googling or asking an LLM does mostly present you software that costs money and is inferior to anything open source (and some malware).

Re: Free software scares normal people

#148
post #56

I think there is something deeper here: people have become scared of the unknown, therefore we need to hide things for them. But people don't have to be scared. In fact even for people who are using Handbrake comfortably, a lot of things Handbrake presents in its UI are probably unknown to them and can safely be ignored. The screenshot in the article shows that Handbrake analyzed the source video and reported it as 3…

its complexity. assuming binary flags, the amount of different ways the tool might operate is O(2^n) if the tool isnt doing what you want, thats a gigantic search space for fixing it. hiding options, and putting sane defaults makes n smaller and exponentially reduces the search space.

people arent afraid of doing 2^n stuff, its just that we have a gut sense that its gonna take more time than its worth. im down to try 10-100 things, but if its gonna be 100 million option combinations i have to tinker with, thats just not worth it.

Re: Free software scares normal people

#149

Some TV remotes or air conditioner remotes now have a "boomer flap" which when engaged, hides 90% of all the buttons. The scanner software I use has something similar, novice mode and expert mode.

Ah yes, the infamous “klabing” feature. You open the manual and read “Press Kabling to kabling the whatchanathjng”.

Re: Free software scares normal people

#150

> I’m the person my friends and family come to for computer-related help. (Maybe you, gentle reader, can relate.) I proactively stopped that decades ago. "Oh, you use Windows? Sorry, I haven't used it in over a decade so I can't help. If you have any Linux questions, let me know!"

I go one step deeper, a BSD or Haiku. No support calls ever …
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