> If you need to contact us better, joining the osu! Discord server would be best I really dislike how Discord is slowly eating up the web and being used as the primary channel for communication, when most of the community resources resides in their Discord, it makes it hard for me to find relevant information through the web thanks to Discords lock-in
osu! does have a very active github + active official forums, but I assume Joehu suggested Discord because messengers allow for quicker turnaround in cases where publicly documenting the issue and the resolution of it isn't necessary (which is the case here as the issue is on the Microsoft side of things)