Earlier quoted context omitted.
Why would people distrust governments more than companies? I never understood that part.
Because the government has more power over you. Thus, they deserve more scrutiny and suspicion.
Exhibit A: freedom of speech. Public institutions have a very high bar they have to meet to ensure freedom of speech. The private sector has nothing of the sort.
You can be banned or censored for just about anything in the private sector. So when we move really important stuff to the private sector, that can be a problem.
In action: payment processors, which provide essentially public infrastructure, censoring immoral or profane content, such as pornography.