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Cursor IDE support hallucinates lockout policy, causes user cancellations

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Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#141

Post by GabrielHawk »

theturtletalks wrote: post #49

Cursor is trapped in a cat and mouse game against "hacks" where users create new accounts and get unlimited use. The repo was even trending on Github ( https://github.com/yeongpin/cursor-free-vip ). Sadly, Cursor will always be hampered by maintaining it's own VSCode fork. Others in this niche are expanding rapidly and I, myself, have started transitioning to using Roo and Cline.

> Cursor is trapped in a cat and mouse game against "hacks" where users create new accounts and get unlimited use

Actually, you don't even have to make a new account. You can delete your account and make it again reusing the same email.

I did this on accident once because I left the service and decided to come back, and was surprised to get a free tier again. I sent them an email letting them know that was a bug, but they never responded.

I paid for a month of access just to be cautious, even though I wasn't using it much. I don't understand why they don't fix this.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#142

Post by [deleted] »

yodsanklai wrote: post #131
ModernMech wrote: post #75

Earlier quoted context omitted.

It's a huge problem. I just can't get past it and I get burned by it every time I try one of these products. Cursor in particular was one of the worst; the very first time I allowed it to look at my codebase, it hallucinated a missing brace (my code parsed fine), "helpfully" inserted it, and then proceeded to break everything. How am I supposed to trust and work with such a tool? To me, it seems like the equivalent o…

You're not supposed to trust the tool, you're supposed to review and rework the code before submitting for external review. I use AI for rather complex tasks. It's impressive. It can make a bunch of non-trivial changes to several files, and have the code compile without warnings. But I need to iterate a few times so that the code looks like what I want. That being said, I also lose time pretty regularly. There's a le…

[deleted]

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#143

Post by cs702 »

Yup, hallucinations are still a big problem for LLMs.

Nope, there's no reliable solution for them, as of yet.

There's hope that hallucinations will be solved by someone, somehow, soon... but hope is not a strategy.

There's also hype about non-stop progress in AI. Hype is more a strategy... but it can only work for so long.

If no solution materializes soon, many early-adopter LLM projects/trials will be cancelled. Sigh.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#144

Post by pxx »

rustc wrote: post #12
birdman3131 wrote: post #3

Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain. Note that I have absolutely no knowledge or reason to believe this other than general distrust of companies.

> Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain. Yeah, who puts an AI in charge of support emails with no human checks and no mention that it's an AI generated reply in the response email?

OpenAI seems to do this. I've gotten complete nonsense replies from their support for billing questions.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#145

Post by ok_computer »

I have an uneasy feeling logging into a Text Editor vscode and seeing a Microsoft correlated account, work or personal, in the lower left corner. I understand that settings sync or whatever but it’d be preferred to keep to a simple config json or xml (pretty sure most settings are in json).

I have no problem, however, pasting an encryption public key into my Sublime Text editor. I’m not completely turned off by ability fir telemetry, tracking, or analytics. But having a login for a Text Editor is totally unappealing to me with all the overhead.

It’s a bummer that similar to browsers and chrome, the text editor with an active package marketplace necessitates some tech major underwriting the development with “open source” code but a closed kernel.

Long live Sublime text (i’m aware there are more pure text editors but do use mice)

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#146

Post by warkdarrior »

jgb1984 wrote: post #125

LLM anything makes me queasy. Why would any self respecting software developer use this tripe? Learn how to write good software. Become an expert in the trade. AI anything will only dig a hole for software to die in. Cheapens the product, butchers the process and absolutely decimates any hope for skill development for future junior developers. I'll just keep chugging along, with debian, python and vim, as I always ha…

[flagged]

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#147

Post by nkrisc »

rustc wrote: post #12
birdman3131 wrote: post #3

Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain. Note that I have absolutely no knowledge or reason to believe this other than general distrust of companies.

> Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain. Yeah, who puts an AI in charge of support emails with no human checks and no mention that it's an AI generated reply in the response email?

This is the future AI companies are selling. I believe they would 100%.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#149

Post by john2x »

GabrielHawk wrote: post #141
theturtletalks wrote: post #49

Cursor is trapped in a cat and mouse game against "hacks" where users create new accounts and get unlimited use. The repo was even trending on Github ( https://github.com/yeongpin/cursor-free-vip ). Sadly, Cursor will always be hampered by maintaining it's own VSCode fork. Others in this niche are expanding rapidly and I, myself, have started transitioning to using Roo and Cline.

> Cursor is trapped in a cat and mouse game against "hacks" where users create new accounts and get unlimited use Actually, you don't even have to make a new account. You can delete your account and make it again reusing the same email. I did this on accident once because I left the service and decided to come back, and was surprised to get a free tier again. I sent them an email letting them know that was a bug, but…

> I don't understand why they don't fix this.

It makes number go up and to the right

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#150

Post by ryandrake »

yodsanklai wrote: post #131
ModernMech wrote: post #75

Earlier quoted context omitted.

It's a huge problem. I just can't get past it and I get burned by it every time I try one of these products. Cursor in particular was one of the worst; the very first time I allowed it to look at my codebase, it hallucinated a missing brace (my code parsed fine), "helpfully" inserted it, and then proceeded to break everything. How am I supposed to trust and work with such a tool? To me, it seems like the equivalent o…

You're not supposed to trust the tool, you're supposed to review and rework the code before submitting for external review. I use AI for rather complex tasks. It's impressive. It can make a bunch of non-trivial changes to several files, and have the code compile without warnings. But I need to iterate a few times so that the code looks like what I want. That being said, I also lose time pretty regularly. There's a le…

> You're not supposed to trust the tool, you're supposed to review and rework the code before submitting for external review.

It sounds like the guys in this article should not have trusted AI to go fully open loop on their customer support system. That should be well understood by all "customers" of AI. You can't trust it to do anything correctly without human feedback/review and human quality control.

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