Earlier quoted context omitted.
So? The whole point of academia is that they aren't bound by customers. Except that's been subverted by having to kowtow to funding agencies and universities most concerned with accruing and distributing money. Defeating the whole point of having them in the first place! Free and open markets are far more efficient at distributing and allocating capital.
You are confusing academia with science. A lot of science is done in academia, but a lot is also done in the commercial sector. Obviously the commercial sector won't typically fund things unless there is some probable payback, so they are not so good at doing fundamental research. You need both to get the best returns.
Furthermore, academia doesn't do research unless there's a payback either in papers or prestige. What academia are you thinking of that allows for the pure pursuit of whatever's interesting?