I test drove a Lexus NX350h and RX350h not too long ago, and modern Lexus cars also have an issue of taking fancy tech too far:
- By far the worst part of the current Lexus design is the steering wheel controls. Instead of physical buttons dedicated to one function, you get two four-way touchpads on the steering wheel. They don't have a fixed function since they can be customized and have two "pages" each - you have to look at the HUD to see what function they're mapped to. Even if you know what they're mapped to ahead of time, you still have to touch the controls to "wake" them up on the HUD and can't simply just click the button. It's a complete hassle if you want to skip a song or adjust cruise control speed.
- The climate controls are almost entirely touchscreen based. The temperature controls have a knob but they're quite mushy and don't have well defined steps.
- The doors are no longer physically controlled inside or outside, but instead are electronically controlled with buttons since this is linked to safety sensors to prevent someone from opening a door in front of a car. I honestly think the door controls are fine, but this is something that pretty much every review complains about.
On the other hand, regular new Toyota models don't have the above issues. Camry, Crown, etc. all have physical steering wheel buttons and climate controls.