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Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

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Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#141

I think they must be noticing the issues, because I've noticed they've been dropping the stream quality quite substantially... It's a clever trick, but kind of cheap to do so, because who wants to watch pixelated things?

To be brutally honest if it’s a choice between pixelated and constantly buffering, pixelated is way less bad. Constantly buffering is incredibly annoying during live sports. (but this doesn’t negate your main point which is that if people paid to watch they expect decent resolution)

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#142

I'm watching the event as I'm writing this. I've been needing to exit the player and resume it constantly. Pretty surprising that Netflix hasn't weeded out these bugs.

I switched to watching on the android app and it's been flawless. Sad, but workable

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#143

A friend and I, in separate states, found that it wouldn’t stream from TVs, Roku, etc. but would stream from mobile. And for me, using a mobile hotspot to a laptop; though that implies checking IP address range instead of just user-agent, so that seems unlikely. Anyway, I wouldn’t be surprised if they were prioritizing mobile traffic because it’s more forgiving of shitty bitrate.

I wonder if this points to network peering and edge nodes. Mobile network vs cabled network likely being routed to different places.

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#144
post #99

Dumb question Isn't live streaming at scale already solved problem by cable companies? I never seen ESPN going down during a critical event

This is not the same streaming - netflix is doing that over HTTP. Totally different tech and scaling issues

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#145

I'm an engineering manager at a Fortune 500 company. The dumbest engineer on our team left for Netflix. He got a pay raise too. Our engineers are fucking morons. And this guy was the dumbest of the bunch. If you think Netflix hires top tier talent, you don't know Netflix.

I hope to never have a manager who is mentally stack ranking me and my coworkers in terms of perceived dumbness instead of in terms of any positive trait.

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#146

Earlier quoted context omitted.

I know nothing about boxing and this fight was just ridiculously impressive. I kept tuning out of the earlier fights. They felt like some sort of filler. I didn’t get the allure. But Taylor v Serrano was just obvious talent that even I could appreciate it.

[flagged]

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Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#147

Earlier quoted context omitted.

I can +1 with a similar anecdote. They obviously have some really good engineers, but many low-tier ones as well. No idea how long they stay there, though. I'm watching the fight now and have experienced the buffering issues. Bit embarrassing for a company that fundamentally only does a single thing, which is this. Also, yeah, 900k TC and whatnot but irl you get this. Mediocre.

I have to wonder if its a regional thing. I'm watching from the southern pacific in HD, and its been excellent.

I’d imagine it is fairly dependent on which cache you’re connected to.

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#148

Earlier quoted context omitted.

Sure they will. They’ll just set up the next event and outside of some tech folks no one will remember this.

I mean, I guarantee you every boxing fan is never going to trust Netflix again for an event like this.

What are they going to do? Just not watch the next fight?

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#149
post #43

Earlier quoted context omitted.

I think they have to refund the fees for a month to anyone who streamed this fight. That's the only thing that seems fair. It has been pretty useless. At the moment seems to be working only when running in non-live mode several minutes behind. So if there are 1 million trying to stream it, that means they would lose $15 million. So.. they might only give a partial refund. But people should push for an automatic refun…

Is it really that big a deal if you are watching a few minutes behind? I've watched ball games on streaming networks where I can also hear a local radio broadcast, and the stream is always delayed compared to the radio, sometimes by quite a lot. But you'd never know it if you were just watching the stream.

The issue is that most people are trying to watch live which is what it's advertised as. And until they figure out that they need to watch X minutes behind, it is unwatchable. Many will not figure that out.

So for the first hour it was just total frustration until I stopped trying to go back to live mode.

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#150
post #8

I wonder if there will be any long term reputational repercussions for Netflix because of this. Amongst SWEs, Netflix is known for hiring the best people and their streaming service normally seems very solid. Other streaming services have definitely caught up a bit and are much more reliable then in the early days, but my impression still has always been that Netflix is a step above the rest technically. This sure do…

From what I've heard, Netflix has really diluted the culture that people know of from the Patty McCord days.

In particular, they have been revising their compensation structure to issue RSUs, add in a bunch of annoying review process, add in a bunch of leveling and titles, begin hiring down market (e.g. non-sr employees), etc.

In addition to doing this, shuffling headcount, budgets, and title quotas around has in general made the company a lot more bureaucratic.

I think, as streaming matured as a solution space, this (what is equivalent to cost-cutting) was inevitable.

If Netflix was running the same team/culture as it was 10 years ago, I'd like to say that they would have been able to pull of streaming.

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