> Excel specifically is an example of "they just don't know any better", just like the everything-is-a-nail example (where Excel is the hammer and every problem looks like a spreadsheet). ... It's not that the sending and receiving didn't work at all, or that the software or the people are bad, it's just a really shitty "solution" that shouldn't be glorified and be seen as the failure to educate that it is.
This is an elitist software engineer's take.
People building on Excel isn't a result of failure to educate, it's humans doing what humans do best—automating their own workload. It's people using general-purpose computers as general-purpose computers. It's the closest to the personal computing dream that we've come, and likely the closest we ever will.
The alternative in the real world isn't "everyone learns Python", it's "we lock normal business people out of computing and keep it in the hands of the trained and very expensive software engineers". That's not going to happen, and it's frankly not something we should want to happen.
I think this kind of Excel denigration comes up so often in software forums because we're usually called in to rescue a business when their Excel workflow gets completely unmanageable. We miss the decades that the company ran very successfully without any software engineers on the payroll and see the giant spaghetti mess that made them finally decide it was worth the cost. But it's important to remember that these same businesses reached the point where they could afford to pay us to build something custom by building a successful business on top of Excel.