Earlier quoted context omitted.
> The cost of an uncharitable blog post is potentially unbounded (as in: not many people in a large tech company would know how to put a ceiling on the cost), and the cost of a bounty, even a high one, is more or less chump change. Look up "apple bug bounty" on Google, or any other search engine of your choice, and you'll find absolutely no shortage of people complaining of issues with the program. If these complaint…
Look, I believe you, but people complain about all these bounty programs, some of which I know to have been extraordinarily well managed, and usually when you get to the bottom of those complaints it comes down to a misapprehension the researchers have about what the bounty program is doing and what its internal constraints are. I acknowledge that another possibility is that the bounty program itself isn't performing…
I replied upstream as well, but let me push back here as well. They can actually, if the bounty program is being run for the wrong reasons, which can happen - I know anecdotes aren't data, but I've seen one case first-hand.
If a bounty program is treated as a marketing project and/or an "executive value" project then they can and will be managed as a cost center and those costs will be deliberately minimized. Bang for buck. Now obviously this is perverse but if making your manager happy isn't an incentive then I don't know what to tell you.