An open question is still: how were the attackers able to grab his HTTP traffic? Some CPEs have a cloud Wireshark-like capability for debugging. I'm not sure if those are even on the Cox production firmware images. Usually there's a set of firmware for production and a set for test (which obviously makes it hard to test for problems in production). I suppose Cox could do a check to see what firmware versions are out…
also, yet another reason I don't trust (and don't use) any ISP provided equipment. Remote administration from my ISP? No thank you.
Hacking millions of modems and investigating who hacked my modem
141–150 of 282 posts
Re: Hacking millions of modems and investigating who hacked my modem
#142Why do y’all think the attacker was replying all of his requests? Could they be probing for unintentionally exposed endpoints themselves?
Re: Hacking millions of modems and investigating who hacked my modem
#143Earlier quoted context omitted.
I assumed they offered a bounty for bug disclosure? You mean to tell me that an internet provider with 11 billion in revenue can't pay someone that found a bug impacting all their clients? Frankly he could have just sold the vulnerability to the highest bidder
They do not: > Cox does not offer a bounty program or provide compensation in exchange for security vulnerability submissions. https://www.cox.com/aboutus/policies/cox-security-responsibl...
One big reason to put this out there: Otherwise you get so many drive-by disclosures. Throw ZAP at the domain, copy all of the low and informational topics into a mail at security@domain and ask for a hundred bucks. Just sifting through that nonsense eventually takes up significant time. If you can just answer that with a link to this statement it becomes easier.
It makes me a bit sad that this might scare off some motivated, well natured newbs poking at our API, but the spam drowned them out.
Re: Hacking millions of modems and investigating who hacked my modem
#144Earlier quoted context omitted.
For the researcher? Because the vendor has a responsible disclosure program. Because they'd rather know about the bugs. (As for the vendor, I'm sympathetic to the argument that there should be vendor liability under some circumstances.)
In Germany it is common for vendors to acknowledge the security flaw you send to them, but if you want to publish it (and damage their reputation by doing so) they are going to try you in court, and win. Sometimes they even try you in court if you don't publish it (yet)
Re: Hacking millions of modems and investigating who hacked my modem
#145Re: Hacking millions of modems and investigating who hacked my modem
#146What a great article. Very easy to follow. The best part was that instead of attacking the messenger and denying any problem, Cox seem to have acted like the very model of responsible security response in this kind of situation. I'd love to read a follow up on what the bug was that intermittently permitted unauthorised access to the APIs. It's the kind of error that could easily be missed by superficial testing or de…
> Cox seem to have acted like the very model of responsible security response in this kind of situation It's hard to imagine, but I wish they would have taken advantage of him walking in with the compromised device in the first place. I once stumbled upon a really bad vulnerability in a traditional telco provider, and the amount of work it took to get them to pay attention when only having the front door available wa…
He probably should have gone the responsible disclosure route with the modem too. Do you really expect a minimum wage front desk worker to be able to determine what’s a potential major security flaw, and what’s a random idiot who thinks his modem is broken because “modern warfare is slow”?
Re: Hacking millions of modems and investigating who hacked my modem
#147Re: Hacking millions of modems and investigating who hacked my modem
#148Some CPE exposes an API on the LAN side, and some of these APIs aren’t protected against CSRF. I wonder whether the modem in question is vulnerable.
Browser security enhancements have made enumerating those a lot more difficult, but a quick google suggests there were still tricks to achieve DNS rebinding as recently as 2023. Very possible.
Re: Hacking millions of modems and investigating who hacked my modem
#149What a great article. Very easy to follow. The best part was that instead of attacking the messenger and denying any problem, Cox seem to have acted like the very model of responsible security response in this kind of situation. I'd love to read a follow up on what the bug was that intermittently permitted unauthorised access to the APIs. It's the kind of error that could easily be missed by superficial testing or de…
> Cox seem to have acted like the very model of responsible security response in this kind of situation It's hard to imagine, but I wish they would have taken advantage of him walking in with the compromised device in the first place. I once stumbled upon a really bad vulnerability in a traditional telco provider, and the amount of work it took to get them to pay attention when only having the front door available wa…
I can't really blame them. The number of customers able to qualify that a device has actually been hacked is nearly zero. But do you know how many naive users out there that will call/visit because they think they've been hacked? It's unfortunately larger than the former. And that'll cost the business money. When 99.9% of those cases, the user is wrong. They have not been hacked. I say this as someone who supported home users in the 2000s. Home users that often think they'd been "hacked".
Re: Hacking millions of modems and investigating who hacked my modem
#150Earlier quoted context omitted.
> Cox seem to have acted like the very model of responsible security response in this kind of situation It's hard to imagine, but I wish they would have taken advantage of him walking in with the compromised device in the first place. I once stumbled upon a really bad vulnerability in a traditional telco provider, and the amount of work it took to get them to pay attention when only having the front door available wa…
> Cox's support organization was presented with a compromised device being handed to them by an infosec professional, and they couldn't handle it effectively at all. He probably should have gone the responsible disclosure route with the modem too. Do you really expect a minimum wage front desk worker to be able to determine what’s a potential major security flaw, and what’s a random idiot who thinks his modem is brok…