Live data from Hacker News

Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

cnbc.com

141–150 of 486 posts

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#141

I wonder how much an outage like this would end up costing them. Maybe it would even be net positive as some of their operating costs like data transfer would be down.

A similar scale outage in Canada ended up costing the company around $3.80 per subscriber ($170MM CAD). Coincidently, I read that's about the same amount that was calculated as impact to the Canadian economy ($175MM).

https://www.catchpoint.com/blog/rogers-outage

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#143

Isn't it wonderful that we allow almost entirely unregulated monopolies that have no actual obligation to provide the service for which they take your money? Telecoms, airlines, insurance scam..ahem companies... Must be nice. I wonder if I could just stop showing up to my job and keep collecting my check. No? Why not? We allow the entities that write our laws and have politicians rubber stamp them to do it. Seems a m…

What is your solution? Let the government run all internet infrastructure?

Maybe we should let the federal government run it, like it does the Social Security Administration - which btw, shuts down its website for 4 hours every weekday night and even longer on the weekends.

** They shut down a freaking website for almost 40 hours a week ** because they don't have the technology or skills to keep it running 24/7...in 2024.

No thanks, the reason that this is even in the news is because widespread outages are so rare.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#144
post #27
post #25

Earlier quoted context omitted.

Status pages are basically useless if they’re public facing. Either they automatically update based on automatic tests (like some of the Internet backbone health tests) or they’re manually updated. If they’re automatic, they’re almost always internal and not public. If they’re manual, they’re almost always delayed and not updated until after the outage is posted to HN anyway.

Which is better? How do you know whether an issue is individual to a customer or a quick blip that will resolve in a few seconds?

you can't operate at any scale at all without mechanisms in place to know perfectly well whether an issue is impacting a single customer or if your world is on fire

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#145
post #27

Earlier quoted context omitted.

Which is better? How do you know whether an issue is individual to a customer or a quick blip that will resolve in a few seconds?

you can't operate at any scale at all without mechanisms in place to know perfectly well whether an issue is impacting a single customer or if your world is on fire

Yes, but those mechanisms take time to determine this.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#146
post #36
post #27

Earlier quoted context omitted.

Which is better? How do you know whether an issue is individual to a customer or a quick blip that will resolve in a few seconds?

I prefer fully automated tests publicly revealed because the main thing I want to know (as a customer) is should I keep trying to fix my end or give up because GitHub exploded again . It’s most annoying when you have something like recently - known maintenance work on my upstream home fiber connection that was resulting in service degradation (but not complete loss, my fiber line was back to DSL or dialup). The chat…

> should I keep trying to fix my end or give up because GitHub exploded again

Making this decision easy is a fight I fight for my customers every day. :)

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#147

Is the outage always reflected by how many bars? I have ATT yearly prepaid and currently 3 bars, which is about normal for current area..

Tried to use it? Other comments suggest it's down nationwide but you are saying you're up?

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#148

Verizon and T-Mo both issued statements that they have no outages and the issue is just their customers being unable to call AT&T customers. Looks like most of the AT&T network in the US is down though.

My wife has google-fi and her coworker has verizon. Both of them say they can't make calls.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#149
post #143

Isn't it wonderful that we allow almost entirely unregulated monopolies that have no actual obligation to provide the service for which they take your money? Telecoms, airlines, insurance scam..ahem companies... Must be nice. I wonder if I could just stop showing up to my job and keep collecting my check. No? Why not? We allow the entities that write our laws and have politicians rubber stamp them to do it. Seems a m…

What is your solution? Let the government run all internet infrastructure? Maybe we should let the federal government run it, like it does the Social Security Administration - which btw, shuts down its website for 4 hours every weekday night and even longer on the weekends. ** They shut down a freaking website for almost 40 hours a week ** because they don't have the technology or skills to keep it running 24/7...in…

[deleted]
Post reply on HN