I think this is one of those weird cases where they have to tell you the opposite of what they actually want, for legal reasons. I think VELCRO(r) actually DOES want everybody to use their name the way it is commonly used - it's good for brand recognition. But legally, retaining control of their brand requires them to clearly defend it from such generic use. This post is an example of that. If someone is using their…
Defending and suing helps keep it in the middle ground, but they're not going to sue Pat on the street for misusing the word -- which is where generic comes from, right?