I told the flight attendant "the WiFi isn't working"
141–150 of 171 posts
Re: I told the flight attendant "the WiFi isn't working"
#14215+ years ago, I had the same problem at a Starbucks. I asked the cashiers to reboot the modem, but they didn't understand why. Then I showed my new Microsoft certification card which has MCSE and few others and told them that "trust me, I know what I'm doing". They called their manager, who was also suprised but decided to go along with it and restarted the modem, solving the problem. I remember all the employees we…
Re: I told the flight attendant "the WiFi isn't working"
#143> Obviously, one solution to the problem is that DHCP leases on planes should be drastically shorter, like at 1 hour intervals. Secondly, the number of leases should be drastically increased. Why isn't the solution as simple as, "Reset the Internet at every flight turnover"? Once the plane lands and (almost) everyone deplanes, hit the button as another step in crew handover.
Re: I told the flight attendant "the WiFi isn't working"
#144Deep in the granite mountain where the internet Kill Switch is located, there is also the US national Internet Reset switch. What exactly, in this fictional universe, is the restoration flow if it is pressed?
You have to unplug the giant router and plug it back in like South Park did. https://giphy.com/gifs/southparkgifs-l0Hlwi7KzoajIJTI4
Re: I told the flight attendant "the WiFi isn't working"
#145Interesting. The "minimum F/A's required: 5" sticker suggests it's a pretty big plane that holds around 250 passengers. So it probably happens less often on smaller planes.
Re: I told the flight attendant "the WiFi isn't working"
#146Earlier quoted context omitted.
Note that what the author did could have been done in a purely passive way, just by capturing packages and seeing the DHCP responses others got. I don't think that qualifies as "hacking".
Tell that to the judge then.
Re: I told the flight attendant "the WiFi isn't working"
#147Question would be how high in the management chain did that have to go before a "internet reset" button was added to a plane.
Re: I told the flight attendant "the WiFi isn't working"
#148(Yes, I know they’re not actually hacking tools, but try explaining that to a random flight attendant.)
Re: I told the flight attendant "the WiFi isn't working"
#149I worry that this is actually part of a RESTful interface. In that case it probably garbage collected erratarob et al, replacing them with a fresh version of our universe's page that had working internet for that plane.
Until someone proves me wrong we probably shouldn't press that button again...
Re: I told the flight attendant "the WiFi isn't working"
#150Earlier quoted context omitted.
Almost certainly no. Unlike the assertion made, she didn’t need to escalate it.
Why didn't she need to escalate it? I can imagine the hospitality industry would not want the WiFi sporadically going down for their guests; that's not a very hospitable experience.
She offered a solution, customer refused it. She had no obligation to act further (assuming no such requirements set by company policy).