Earlier quoted context omitted.
Wow, that's a new one for me (only app payments accepted). In the US, at least.
Ticketmaster using monopoly power to force use of app to attend concerts. Can’t even print ticket any longer.
I want to: USE THE TICKETMASTER™ APP FOR MY TICKET, AND NOT HAVE ANY OTHER WAY TO HAVE IT—DEFINITELY NOT PDF.
So that: I CAN HAVE THE CONCERT EXPERIENCE OF THE FUTURE©
"That's it. I've just written the perfect product brief."