Protonmail can delete the wrong email and nobody cares • Hacker News Board

Re: Protonmail can delete the wrong email and nobody cares

#141

Post by Kaibeezy » Wed, Nov 02, 2022, 1:13 PM UTC

BirAdam wrote: post #134

gobip wrote: post #74

Earlier quoted context omitted.

Read the issues, it’s happening to people using the web ui too.

Happens occasionally on the mobile app on iOS for me. I am slowly migrating everything away from my paid ProtonMail account, and I intend to just go back to using a megacorp email... despite absolutely loathing and detesting megacorps. At this point in life, email is simply too important. Notices from government agencies, my accountant, my lawyers, my various banks... I quit self hosting for these reasons (no matter…

I was hovering over the button to start moving from megacorp to Proton. Bleh. Which megacorp will you pick? Are there really no better options? Thx.

Re: Protonmail can delete the wrong email and nobody cares

#142

Post by ta988 » Wed, Nov 02, 2022, 1:16 PM UTC

Yeah I migrated less than a year ago to proton but it is bug over bug (gpg not handled properly), this UID bug, nagging to pay for a larger plan. I'll probably migrate to fastmail (or if you have other recommended alternatives) at the end of this billing cycle.

Re: Protonmail can delete the wrong email and nobody cares

#143

Post by ThePowerOfFuet » Wed, Nov 02, 2022, 1:19 PM UTC

ClawsOnPaws wrote: post #52

highwaylights wrote: post #2

They also don’t care about locking you permanently out of your own e-Mail with no warning, for no reason, with no recourse. Honestly - there are far better options out there. They’re not in anyway a responsible enough business to manage an e-mail service. It’s run more like a hobby project than critical infrastructure.

Randomly, I get locked out of my Protonmail webmail interface by an hCaptcha. This in itself isn't a problem. The problem starts because I can't actually see the captcha images. So in order to get at my email, I have to provide hCaptcha with a third party email which isn't protonmail, and enable third party cookies and/or install a browser extension for them to set an "accessibility cookie" to get past the captcha. A…

You should investigate what's blocking the images, as that is the true source of the issue.

Re: Protonmail can delete the wrong email and nobody cares

#144

Post by bkishan » Wed, Nov 02, 2022, 1:22 PM UTC

MomoXenosaga wrote: post #101

Been using Outlook for 15 years (remember Hotmail lol) and never had a problem with them. Paying for email seems so weird.

Paying for email with money seems so weird. FTFY.

Re: Protonmail can delete the wrong email and nobody cares

#145

Post by carlivar » Wed, Nov 02, 2022, 1:26 PM UTC

Kaibeezy wrote: post #141

BirAdam wrote: post #134

Earlier quoted context omitted.

Happens occasionally on the mobile app on iOS for me. I am slowly migrating everything away from my paid ProtonMail account, and I intend to just go back to using a megacorp email... despite absolutely loathing and detesting megacorps. At this point in life, email is simply too important. Notices from government agencies, my accountant, my lawyers, my various banks... I quit self hosting for these reasons (no matter…

I was hovering over the button to start moving from megacorp to Proton. Bleh. Which megacorp will you pick? Are there really no better options? Thx.

hey.com

But very opinionated and no IMAP.

Re: Protonmail can delete the wrong email and nobody cares

#146

Post by [deleted] » Wed, Nov 02, 2022, 1:29 PM UTC

madsbuch wrote: post #114

Proton mail has a great mission and I generally enjoy their solution. But it is one of the worst UXs I have ever paid for. The app rarely works and is slow. Clicking notifications results in an infinite loading screen resulting in you needing to find that email manually. I am sure this is blamed on the encrypted backend, but to me it just seems lazy regarding UX.

[deleted]

Re: Protonmail can delete the wrong email and nobody cares

#147

Post by BirAdam » Wed, Nov 02, 2022, 1:30 PM UTC

Kaibeezy wrote: post #141

BirAdam wrote: post #134

Earlier quoted context omitted.

Happens occasionally on the mobile app on iOS for me. I am slowly migrating everything away from my paid ProtonMail account, and I intend to just go back to using a megacorp email... despite absolutely loathing and detesting megacorps. At this point in life, email is simply too important. Notices from government agencies, my accountant, my lawyers, my various banks... I quit self hosting for these reasons (no matter…

I was hovering over the button to start moving from megacorp to Proton. Bleh. Which megacorp will you pick? Are there really no better options? Thx.

I am not entirely certain just yet. I may start actually using my Apple iCloud email address.

Alternatively, another person in the comments here mentioned mailbox.org and I am thinking about that.

I just know I need email I can rely on a little bit more.

Re: Protonmail can delete the wrong email and nobody cares

#148

Post by creata » Wed, Nov 02, 2022, 1:32 PM UTC

jamil7 wrote: post #60

Toutouxc wrote: post #13

Earlier quoted context omitted.

First of all, bring your own domain. That way you can just point the same address elsewhere if you need to switch again without having to deal with forwarding. edit: As mentioned by a sibling comment, my email is currently on Fastmail, zero problems.

The only hesitation I have with switching now is Fastmail being based in Australia.

Why? They aren't offering an end-to-end encrypted service, so as far as I know Australia's laws aren't much worse than, say, the US' laws in this regard.

Re: Protonmail can delete the wrong email and nobody cares

#149

Post by ploum » Wed, Nov 02, 2022, 1:33 PM UTC

Kaibeezy wrote: post #141

BirAdam wrote: post #134

Earlier quoted context omitted.

Happens occasionally on the mobile app on iOS for me. I am slowly migrating everything away from my paid ProtonMail account, and I intend to just go back to using a megacorp email... despite absolutely loathing and detesting megacorps. At this point in life, email is simply too important. Notices from government agencies, my accountant, my lawyers, my various banks... I quit self hosting for these reasons (no matter…

I was hovering over the button to start moving from megacorp to Proton. Bleh. Which megacorp will you pick? Are there really no better options? Thx.

Instead of megacorp, I recommend Mailfence (Belgium) or Mailbox (Germany). There are many other providers which are trustworthy and work well (protonmail is also not that bad but receive a very bad press at every bug).

The only durable solution for email is:

1. Have your own domain 2. Have a copy of all your mailboxes locally (easily done with IMAP).

With that setup, migrating email is only a matter of opening a new account and changing the DNS record.

Re: Protonmail can delete the wrong email and nobody cares

#150

Post by ploum » Wed, Nov 02, 2022, 1:34 PM UTC

carlivar wrote: post #145

Kaibeezy wrote: post #141

Earlier quoted context omitted.

I was hovering over the button to start moving from megacorp to Proton. Bleh. Which megacorp will you pick? Are there really no better options? Thx.

hey.com But very opinionated and no IMAP.

no IMAP means a definitive vendor-locking. Like Tutanota. You simply cannot escape and get your emails back if you want to change.