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AWS us-east-2 outage

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Re: AWS us-east-2 outage

#141
post #114

Earlier quoted context omitted.

we definitely had issues with all of the AZs in east-2, and far more services impacted than just EC2 (f.e. RDS, elasticache were intermittently down for us)

Both RDS and elasticache run on EC2. But both of them have Multi-AZ options.

sure, just saying that only EC2 instances were impacted is disingenuous at best.

all of our production services are multi-az as well

Re: AWS us-east-2 outage

#143
post #97

The fact that so many popular sites/services are experiencing issues due to a single AZ failure makes me think that there is a serious shortage of good cloud architects/engineers in the industry. It would be one thing if this was a Regional failure, but a single AZ failure should not have any noticeable effect.

I don't think there's a shortage of people who can architect reliable services. I think companies simply put reliability on the back burner because it rarely bites them. It's the same reason technical debt is so rarely paid off.

> technical debt is so rarely paid off.

It's not debt if you don't have to pay for it -- and if the ongoing costs of whatever it is are relatively insignificant.

Re: AWS us-east-2 outage

#144

Earlier quoted context omitted.

It gives me a bad gut feeling when you imply that multiple instances of a service is more complex than a single instance which cannot be duplicated easily. I also disagree that it is inherently more costly to run a service in multiple locations.

How do you NOT pay more for running double of everything + load balancers?

You do not need to pay double for everything, that might have been true with traditional VPS providers but it is not the way it works with cloud services. You decide on what kind of failure you're willing to tolerate and then architect based on those requirements (loss of multiple AZ's, loss of a region, etc..).

Let's say your website requires 4 application servers, you can then tolerate a single AZ failure by using 5 application servers and spreading them among 5 AZs.

Re: AWS us-east-2 outage

#146

I understand that us-east is AWS's oldest and biggest facility, but Amazon seems to have more money than Croesus, why aren't they fixing/rebuilding/replacing us-east with something more modern?

Because money can't fix everything? In fact sometimes having too much money makes it worse, as YC startup wisdom says.

Re: AWS us-east-2 outage

#147
post #128

Earlier quoted context omitted.

It gives me a bad gut feeling when you imply that multiple instances of a service is more complex than a single instance which cannot be duplicated easily. I also disagree that it is inherently more costly to run a service in multiple locations.

Of course it's more costly, you need to ensure state between locations so by virtue there's more infra to pay for. It's not just a single instance too, there's generally a lot more infrastructure (db servers, app servers, logging and monitoring backends, message queues, auth servers... etc)

Also, people who can configure and maintain that infrastructure. It is more complicated, and it does require a different sort of person.

(And checkbox-easy is sweeping edge cases and failure modes under the rug)

Re: AWS us-east-2 outage

#148
post #97

The fact that so many popular sites/services are experiencing issues due to a single AZ failure makes me think that there is a serious shortage of good cloud architects/engineers in the industry. It would be one thing if this was a Regional failure, but a single AZ failure should not have any noticeable effect.

There is a shortage of good cloud engineers, but even if there were more of them, the business doesn't give a crap about brief outages like this. Blame it on AWS and move on, business as usual. Even if they did care, the business is often too incompetent to understand that they could easily prevent these things. And even if they did realize it, they don't want to prioritize it over pushing out another half-baked feature, making sales, getting their bonus.

Re: AWS us-east-2 outage

#149
post #97

The fact that so many popular sites/services are experiencing issues due to a single AZ failure makes me think that there is a serious shortage of good cloud architects/engineers in the industry. It would be one thing if this was a Regional failure, but a single AZ failure should not have any noticeable effect.

Multi-AZ architecture just double the cost at least, and it tends to cost even much more if the business is small. Good engineers find the balance between the cost and the availability.

No that is not correct, it is not double the cost, please see my reply above.

Re: AWS us-east-2 outage

#150
post #144

Earlier quoted context omitted.

How do you NOT pay more for running double of everything + load balancers?

You do not need to pay double for everything, that might have been true with traditional VPS providers but it is not the way it works with cloud services. You decide on what kind of failure you're willing to tolerate and then architect based on those requirements (loss of multiple AZ's, loss of a region, etc..). Let's say your website requires 4 application servers, you can then tolerate a single AZ failure by using…

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