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‘Click to Cancel’ legislation introduced in Pennsylvania

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141–150 of 253 posts

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#141
post #71

This sounds great. Devil's advocate: Would this (or existing states' legislation, like California's) have any means of protecting against e.g. a non-CA user just changing their location to CA and immediately canceling? It sounds like an easy loophole for non-CA folks.

I don’t see why legislators would have a desire to prevent that. But businesses might, and some require some proof of living in CA for things like CCPA requests, like a mailing address or ID in CA.

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#142
post #137

Earlier quoted context omitted.

> treadmills Just go out for a jog. Fresh air is far better for you anyway than stinky gym air.

Tell that to my allergies.

Being in or outdoors made no difference to my hay fever. It was miserable for 6 weeks of the year, the rest was fine.

I use the past tense, because getting older means my allergy has abated. It only gets bad if I mow the lawn, so now I wear a mask doing that.

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#143

Earlier quoted context omitted.

Health clubs rely on 90% of their members never showing up. If they all cancelled, there'd be no more health clubs.

Or they would be more expensive. Or the same price and dividends lower. Or they would see a price per session, or a price per session tier (0-2 sessions per month, 3-5, then 5-15, then 15+).

10x more expensive. I bet that'd do wonders to the willingness of customers to sign up.

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#144

Fully in favor of this. I recently had to cancel a subscription that had no "cancel subscription" button and instead forced you to contact customer service so they could try to sell you on discounts and etc. No, just let me cancel and get on with my day. Unfortunately, it seems health clubs(and I assume gyms?) are exempt from this when they are like 80% of the problem.

Health clubs rely on 90% of their members never showing up. If they all cancelled, there'd be no more health clubs.

Or maybe there would be fewer of them, and the people who use them would pay a bit more.

While the rest would enjoy the freed up real estate and the money saved.

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#145
post #85

Earlier quoted context omitted.

I had to do exactly this to stop a company from delivering heating oil to my house. This increases the amount of time required to cancel by at least an order of magnitude.

Presumably this friction is built into the price of the service and disclosed. The known friction should stop you from signing up knowing the cost of cancelling (if it's too much).

Expecting the customer to be all-knowing is not realistic.

Or are you always reading all the terms and conditions print on all the software you install?

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#146
post #137

Earlier quoted context omitted.

Tell that to my allergies.

Being in or outdoors made no difference to my hay fever. It was miserable for 6 weeks of the year, the rest was fine. I use the past tense, because getting older means my allergy has abated. It only gets bad if I mow the lawn, so now I wear a mask doing that.

I have broad spectrum allergies to lots of stuff (pollen, etc). I live in the southeast with pine trees everywhere so it isn’t really seasonal.

A mask does help, which I’ve been wearing for… obvious reasons but exercising in a N95 is rough.

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#147

Earlier quoted context omitted.

Or they would be more expensive. Or the same price and dividends lower. Or they would see a price per session, or a price per session tier (0-2 sessions per month, 3-5, then 5-15, then 15+).

10x more expensive. I bet that'd do wonders to the willingness of customers to sign up.

I’m confused by this line of posts. Are you saying making it easier for people to cancel services they don’t need is a bad thing?

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#148
Companies will just make cancellation online possible but very hard.

Eg. You have to click the "learn more" link and then log in separately to a support forum where you will be DM'ed the one time use link for cancellation, which will only be valid for 5 minutes and require verifying your email and SMS number

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#149
post #146

Earlier quoted context omitted.

Being in or outdoors made no difference to my hay fever. It was miserable for 6 weeks of the year, the rest was fine. I use the past tense, because getting older means my allergy has abated. It only gets bad if I mow the lawn, so now I wear a mask doing that.

I have broad spectrum allergies to lots of stuff (pollen, etc). I live in the southeast with pine trees everywhere so it isn’t really seasonal. A mask does help, which I’ve been wearing for… obvious reasons but exercising in a N95 is rough.

Ugh. That sounds terrible.

I'm sure you've already considered it, but move north were there are seasons and no pine trees :-/ The rain in Seattle tends to wash the pollen out of the air, too.

For me its grass. Even walking in grass with shorts on is a no-no.

Re: ‘Click to Cancel’ legislation introduced in Pennsylvania

#150

Earlier quoted context omitted.

Health clubs rely on 90% of their members never showing up. If they all cancelled, there'd be no more health clubs.

Or maybe there would be fewer of them, and the people who use them would pay a bit more. While the rest would enjoy the freed up real estate and the money saved.

10x more.

It'd basically put the industry out of business.

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