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Shopify says remove Stripe billing or get booted from their app store

news.ycombinator.com

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Re: Shopify says remove Stripe billing or get booted from their app store

#141

Post by mchusma »

lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

The author misunderstands some of the complaints against Apple. In this case: (1) Apple is effectively a monopoly, much more so than shopify. (2) the author can still sell to customers your SAAS service, just not through the shopify store. (3) I could be wrong but I believe the shopify store brings lots of customers. For most developers on the app store, apple does not bring customers (this is why many people argue that apple might take a higher cut for those who find your app on a chart, and a lower cut for just using the link or branded search).

If they don't believe the inbound flow is worth it, then just selling direct to customers should make sense.

Re: Shopify says remove Stripe billing or get booted from their app store

#142

Post by cush »

Shadonototro wrote: post #120

You signed a contract that explitly says you have to use their billing API You choosed their platform, and you agreed with that, so why do you complain now? EDIT: Title should be renamed to: "Shopify asks users to comply with contract they signed when joining the platform"

Seriously though. It's proper B2B, not Facebook ads. The fact that the Shopify platform is so customizable that it allows integration of 3p billing says a lot about how they view their customers.

Salesforce uses a similar model

Re: Shopify says remove Stripe billing or get booted from their app store

#143

Post by secondcoming »

marcosdumay wrote: post #116
varispeed wrote: post #97

Earlier quoted context omitted.

I have noticed a pattern these days - people publicly criticise certain behaviours and then they do exactly what they criticise. They think that majority of people won't actually verify that and such message will embed a positive impression about that person. Then you have people rather lie to themselves rather than accept that they were wrong, so if they later find out that those people actually were doing what they…

Well, Orwell had a thing or two to say about this in 1984. It's incredibly common in party politics. If you are the party that always criticize something, nobody will believe that you are doing it. So, if you plan on doing something, you accuse our largest opositor of doing it, loudly and repeatedly.

Indeed, like fighting systemic racism with systemic racism.

Re: Shopify says remove Stripe billing or get booted from their app store

#144

Post by hermanradtke »

victorNicollet wrote: post #128
wooque wrote: post #80

You have to use Shopify Billing for shops that installed your app through app store, but you can have Stripe for apps that installed your app directly through your site for example, that's how business I'm working for is doing. Basically if you want Shopify App Store customers, you have to give 20% to Shopify, but you still have option of acquiring users yourself through your site without app store. Is it fair? Maybe…

The Shopify terms state that if your application accesses the Shopify API and is used by two or more merchants, then you have to give 20% to Shopify. Do you have any references on there being an exception for apps not installed through the store ? I would be very interested.

You make a private app for each customer.

Re: Shopify says remove Stripe billing or get booted from their app store

#145

Post by drsim »

notdang wrote: post #138
drsim wrote: post #88

Earlier quoted context omitted.

Launch on BigCommerce, where you can use your own billing, and come back and tell us how that went. Hint: poor conversion rate because merchants need to enter their CC details, and low volume. 20% on Shopify is a steal IMO.

Last time I checked, it was pretty complicated to publish on BigCommerce App store, they allow only pre-approved partners. Did it change?

There are some hoops and a fee to pay to join. It is effectively 'open' though.

Re: Shopify says remove Stripe billing or get booted from their app store

#146

Post by __float »

foxhop wrote: post #139
yarcob wrote: post #123

Earlier quoted context omitted.

Your welcome page doesn't mention VAT, so I am going to assume that you do not handle VAT. This makes your product unsuitable for anyone in Europe. There are other solutions for digital products that take lower commissions, for example FastSpring (would not recommend) or MyCommerce (no experience). They are probably not as sleek as Shopify, but their rates are around 5-9% (depending on how big average orders are), an…

Yeah no VAT at this point but seems like a road map item for certain. I don't give tax advice but in the United States each state handles sales tax and economic/physical nexus on digital goods differently. All of these are on my radar for MakePostSell and all online sellers should educate themselves on the rules for their region.

Unfortunately "the rules for their region" can be incredibly complex: selling online means you don't necessarily know (or care!) what your customers' region is.

It's complex; good luck if you decide to tackle it!!

Re: Shopify says remove Stripe billing or get booted from their app store

#147

Post by cannabis_sam »

mchusma wrote: post #141
lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

The author misunderstands some of the complaints against Apple. In this case: (1) Apple is effectively a monopoly, much more so than shopify. (2) the author can still sell to customers your SAAS service, just not through the shopify store. (3) I could be wrong but I believe the shopify store brings lots of customers. For most developers on the app store, apple does not bring customers (this is why many people argue t…

> (1) Apple is effectively a monopoly, much more so than shopify

I’m just curious, by which metric?

Re: Shopify says remove Stripe billing or get booted from their app store

#148

Post by adamc »

mchusma wrote: post #141
lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

The author misunderstands some of the complaints against Apple. In this case: (1) Apple is effectively a monopoly, much more so than shopify. (2) the author can still sell to customers your SAAS service, just not through the shopify store. (3) I could be wrong but I believe the shopify store brings lots of customers. For most developers on the app store, apple does not bring customers (this is why many people argue t…

This is a completely bullshit justification. The behavior is identical to Apple's.

Re: Shopify says remove Stripe billing or get booted from their app store

#149

Post by boringg »

lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

False equivalency here. I get it, dunking on wealthy CEOs is easy and fun, but I would expect better commentary out of hackernews.

Re: Shopify says remove Stripe billing or get booted from their app store

#150

Post by jeromegv »

ksec wrote: post #68
mfost wrote: post #67

Earlier quoted context omitted.

Is it impossible to reach and provide your service to Spotify merchants without going through the Spotify app store? If yes it's hypocritical, if not then the situation is totally different than what is going on with Apple.

Shopify . I agree with the case being different to Apple. And not sure why it is hypocritical. Not to mention Shopify holds no clear monopoly over e-commerce. Unless people want to argue the Shopify has a monopoly on Shopify App Store.

And Apple has no monopoly over cellphones... it's the exact same thing. If you are a Shopify customer, there's only 1 AppStore.
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