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Sony: All personal data stolen from PSN

blog.us.playstation.com

141–150 of 292 posts

Re: Sony: All personal data stolen from PSN

#141
"Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: ... PlayStation Network/Qriocity password and login,"

Seriously? Even Sony is keeping passwords in plaintext? There wasn't a single competent person involved in the design of PSN who might have mentioned that was a terrible idea?

Re: Sony: All personal data stolen from PSN

#142
post #44

They say passwords were stolen. This must mean they are not properly hashing passwords with salts stored outside of the database. How many times does this have to happen before people realize that passwords are never to be stored in plaintext? The only exception is a client-side program that needs to log you in and in an ideal world that would be handled by a Kerberos-like ticket system.

They say passwords were stolen. This must mean they are not properly hashing passwords with salts stored outside of the database.

It could also mean that the attacker was in a position to observe the plaintext supplied by the user after it was decrypted (from SSL) but before it was authenticated (with a password hash algorithm).

Or it could be that they're just not being too particular about the details, on the side of being overly conservative.

Re: Sony: All personal data stolen from PSN

#143

Earlier quoted context omitted.

"I wouldn't be surprised if it cost Sony more than Microsoft's infamous 1 billion dollar write-down with the Xbox 360's Red Ring of Death." Banks, colleges, hospitals, and credit card processors do this all the time, and it doesn't cost them anywhere near a billion dollars despite the fact that they have vastly more personal information. Sure they usually only have a few hundred thousand records and not a few million…

60 million users isn't "a few million"

I'm not sure where that number comes from, they've sold less than 50 million PS3s to date.

Re: Sony: All personal data stolen from PSN

#144
post #14

Earlier quoted context omitted.

Frankly I'm more concerned with their words about changing credit cards if you've made a purchase through PSN. This seems to be an admission that they were storing CC#'s in plain text.

It may be that the attackers pwned the servers and skimmed the numbers (including CVV) as they were HTTP POSTed in plain text.

"as they were HTTP POSTed in plain text."

Why on earth would you ever do that?

Re: Sony: All personal data stolen from PSN

#146

This is a much much bigger deal than the Gawker security breach. Sony had substantially more information on its users than Gawker could ever hope to dream of. Specifically information on real names, addresses, and potentially credit cards. This is a big F'N deal and I wouldn't be surprised if it cost Sony more than Microsoft's infamous 1 billion dollar write-down with the Xbox 360's Red Ring of Death. I don't think t…

Microsoft had millions of pieces of defective hardware out there which they were warranting free replacement on for several years. Unless Sony's going to replace all the PS3's in the wild, the direct costs for dealing with this PR nightmare shouldn't come close to what Microsoft set aside.

Would replacing all the PS3's fix it? It seems that this is more related to the infrastructure of PSN than the actual PS3 hardware. If that's the case, there's not much that Sony can do to really fix the situation.

Re: Sony: All personal data stolen from PSN

#147

Earlier quoted context omitted.

This is a good time to purchase a password-vault app - AND USE IT!

Have you ever entered one of those passwords with a playstation controller?

yes, it's up, up, down, down, left, right, left, right, X, O, X, O

Re: Sony: All personal data stolen from PSN

#148
post #131

Earlier quoted context omitted.

Sounds like lawyer-speak for "yeah, they got it".

To me it sounds like lawyer-speak for "We don't think they do but we're covering our arses"

Why can't it just mean "we don't have a clue whether they do or not?"

Re: Sony: All personal data stolen from PSN

#149

Earlier quoted context omitted.

I would argue the cost of the RRoD was a heck of a lot more than $1B because of all the lost sales. People didn't want to invest in hardware that was going to break 5 times over. The direct damage from this won't be $1B (still tens of millions at least). But what about the impact of the lost sales and customers from the loss in credibility and trust? That is what could be huge. It was relatively "easy" for Microsoft…

I would argue the cost of the RRoD was a heck of a lot more than $1B because of all the lost sales. People didn't want to invest in hardware that was going to break 5 times over. Agreed. Microsoft only wrote down the $1B as an expected total cost of fixing broken Xboxes. Who knows how much money they lost?

I've been seeing the notion of accounting for the loss of sales due to "reputation" come up on HN recently and I wish to dispute it.

First, most of the time when we're talking about business and we talk about costs we're clearly talking about accounting costs. This applies to startups, too. When you're talking about accounting costs, you don't get to include economic costs (e.g., opportunity cost.)

Second, isn't trying to include these extra "costs" due to lost sales the same thing that the music industry is doing? That is, claiming that they lost trillions of dollars due to file sharing from, you got it, "lost sales." [1]

I don't think there's any real way to measure these costs, so let's stop trying.

[1] http://www.p2pon.com/2011/03/25/greed-hits-climax-music-indu...

Re: Sony: All personal data stolen from PSN

#150
post #11

I wonder how many times a company can install trojans on your computer, destroy your OS's security, secretly watch all your actions, then proceed to not properly protect your data when you voluntarily give it to them...before going out of business. Sony's size and momentum must be pretty crazy. Or maybe it's our society. I just can't imagine a small record store in the 1960s, after being caught spying through the bed…

Don't read this as a defense of the company, but there hasn't really been a single, monolithic Sony for decades. Sony Music Entertainment, perpetrators of 2005's rootkit debacle, is pretty far removed from Sony Computer Entertainment, the division responsible for Playstation. Sony Electronics, makers of TVs, home theater systems, and Walkmans, is another silo, as is Sony Pictures.

Of course, every act of incompetence under the Sony name tarnishes that name, and in the marketplace, that's ultimately all that matters.

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