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Launch HN: Trustle (YC W20) – On-demand child development experts for parents

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Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#141
post #133
post #24

I've worked in healthcare in the past (Drug Discovery) and have two parents in healthcare (Autism Clinical Psychologist and a Non-trauma ER Doctor). This is really interesting and honestly, rings a bit true to me given what I've observed from their interactions. Here are some anecdotes I've observed from parenting information asymmetry: 1. A lot of young parents (think: less than 20 years old) show up at the ER with…

ad 1) would you mind sharing what kind of advice this was? I don't want to miss anything, having a baby myself right now.

Not OP but I've got a 6 month old. I got some good advice from strangers and am compelled to pay it forward.

I highly recommend the book Happiest Baby on the Block, and even more so, the video (still sold as a DVD, but you can also stream online[1]). There are a lot of shorter videos of the author, Harvey Karp doing his thing if you want a taste[2]). The basic idea is that because humans have to be born early due to skull size, babies have a virtual 4th trimester. For the first 3-4 months of life the best way to help them is to simulate the womb environment using the 5 S's: swaddling, sucking reflex, swaying (really more like jiggling), shhing (white noise), side or stomach position (for calming, not for sleeping). The right combination of these will activate a "calming reflex".

Another good starter resource I recommend is the Wonder Weeks book and app. It marks out periods when your baby will be going through a "leap" in cognitive ability, which often are accompanied by fussy behaviour that seems to come out of nowhere. It's very reassuring to understand that your baby, who you think you had figured out, is currently a bit overwhelmed because they are all of a sudden seeing clearly beyond 8 inches or understanding that things are related to other things, and knowing that the fussing is a natural adjustment period to new skills and awareness makes their sudden shifts in behavior interesting rather than distressing.

There are also 3-4 pages of great advice in the book Bringing up Bebe on the French approach to "sleep teaching", which revolves around taking a few minutes to watch a baby who wakes up crying instead of just picking them up right away, thus giving them a chance to fall back asleep naturally, combined with the idea of establishing a window between midnight and 5am when you calm a crying baby down with any method other than feeding. This helps them to establish the idea of nighttime and hopefully means that the parents can get some sleep. 4 hours of uninterrupted sleep is a godsend, especially for a breastfeeding mom.

A couple of books that should appeal to a lot of the HN crowd are Emily Oster's Expecting More and Cribsheet which looks at various aspects of pregnancy and childcare from a research-focused perspective.

Sleep training is really tough, and there are a lot of books out there that repeat the same ideas. I found Sleep Sense to have a pretty clearly laid method for "camping out" or "graduated extinction" aka "Ferberizing", both of which are more gentle than Weissbulth's full cry it out approach. YMMV and there are a lot of strong opinions on this. I'm in the middle of this so I'm less confident to make recommendations.

Feel free to email me.

[1] https://www.justwatch.com/ca/movie/the-happiest-baby-on-the-... [2] https://www.youtube.com/watch?v=6OtPSfyZXNw

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#142
post #140

Earlier quoted context omitted.

There are actually really clear guidelines on what is reportable and what is not. CPS generally can't and won't do anything beyond take a call if the content of the call doesn't suggest a valid safety concern and meet the guidelines. Any parent talking to any service provider (or educator or doctor) will be talking to someone who follows these same guidelines.

LOL. Maybe. In any case, there will be no talking if the parent would need to trust you but doesn't. That doesn't help kids. You can't change the law, but you can avoid having identity information to report. Parts of the solution probably involve non-attributable cryptocurrency and tor browsers.

Thanks for your input!

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#143

Going to be totally honest with you: I read hackernews every day, and that experience has left me with a strong intuition to keep anyone vaguely associated with startup culture at least 1000 feet away from my kids. What data do your venture capital funders hope to collect from my family? How can I trust you to respect our privacy when the entirety of startup culture, from top to bottom, seems not just consciously amo…

Thanks for being honest, and I am sorry you feel that way. You are welcome to learn more about our privacy policy. I have helped countless families through my career, and have an incredibly deep respect for parents who seek support. I also believe that for our service to work, we have to have trust and operate ethically. I would not risk my professional ethics (or my license) for the sake of my business. Our vision i…

I'd like to elaborate a little bit on what I'm suspicious of. Two relevant ideas are commonly encountered on Hackernews. The first: "Commoditize your compliment." (https://www.gwern.net/Complement) and the second, related, notion of "platforms."

It sounds to me like your startup wants to create a platform which captures the relationship between a family and their child development expert. In this business model your compliments are families and child development experts and by creating a low friction market between them you are naturally inclined to view them as commodities, as the platform holder. In my experience educated professionals don't like to be treated as commodities (in fact, I've never met a person who likes the idea of their labor being commoditized). Furthermore, my sense is that in the particular case of childhood development, a more personal touch is required (is perhaps the actual effective thing) in counseling children and families. In my view, the business model you have here, the fact that you think of it as a startup and that you debuted it on Hackernews, suggests that these fundamentally economic ideas form the substructure of what you are proposing.

The idea of connecting families to expert advice is great. If you really cared about that, why didn't you form a cooperative of child development experts who could invest in the appropriate technology? Such a platform, because it would be under cooperative control by the professionals in question, would resist commodification of both the families and professionals involved. In fact, a cooperative arrangement could even extend ownership to the families involved.

When I see a startup I assume the founders have dollar signs in their eyes. Years of hanging out on Hackernews have only underlined that perception. What I am getting at is that the very structure and context of this idea suggests either an ulterior motive or (to be more charitable to you) a misaligned incentive. I'm suspicious of either.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#144
post #137
post #133

Earlier quoted context omitted.

ad 1) would you mind sharing what kind of advice this was? I don't want to miss anything, having a baby myself right now.

Unfortunately this was 15 years ago so the details are lost to time. The memory I have is more about watching him demonstrate in-person how to hold a baby, how much crying to expect, what fever behavior looks like, etc. I'm also not a clinician or a parent so I'm going to refrain from giving out specific advice, even if I witnessed it first hand. I'll ask him next time I see him and if he has something written I'll u…

Thank you. Sorry I couldn't check the comments, but it would be appreciated.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#145
post #141
post #133

Earlier quoted context omitted.

ad 1) would you mind sharing what kind of advice this was? I don't want to miss anything, having a baby myself right now.

Not OP but I've got a 6 month old. I got some good advice from strangers and am compelled to pay it forward. I highly recommend the book Happiest Baby on the Block , and even more so, the video (still sold as a DVD, but you can also stream online[1]). There are a lot of shorter videos of the author, Harvey Karp doing his thing if you want a taste[2]). The basic idea is that because humans have to be born early due to…

Sorry, I could just check my comments now. Thanks for the recommendations. I am really against sleep training though :)
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