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Apple’s Activation Lock Will Make It Difficult to Refurbish Macs

ifixit.com

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Re: Apple’s Activation Lock Will Make It Difficult to Refurbish Macs

#141

Earlier quoted context omitted.

No, that person would be able buy a refurbished phone from a source like Gazelle that insures that the rightful owner has deactivated the phone and knows that it isn’t stolen.

There are a zillion phones that come to be refurbished because they originally had corporate owners. The IT department issues new phones and ends up with a giant pile of old phones, many of which are damaged, which aren't worth their time to sort out and resell, so they get thrown on a pallet and go in bulk to an electronics recycler. The recycler sorts the phones from the PCs from the laser printers and the phones g…

How do you propose you fix that and still keep shady refurbishers from selling stolen phones? Even if the refurbishing company is trustworthy what is to guarantee that all of the employees are and they don’t get kickbacks for mixing in stolen phones with the legitimate ones?

This isn’t far fetched. Many SIM swaps are done by employees of carriers taking bribes to help thieves perform SIM swaps. They aren’t all done by social engineering.

Now suppose none of that occurs and Apple unlocks phones. Now a phone that has user data on it that was formerly encrypted is available to a third party.

Yes Apple could perform a remote wipe, but again why would Apple want to get in the middle of that? What if someone was being malicious and copied someone’s serial number and asked Apple to do a remote wipe?

Long story short, if the phone wasn’t unlocked before it was given to the refurbisher, you have know way of knowing whether the phone was stolen.

Re: Apple’s Activation Lock Will Make It Difficult to Refurbish Macs

#142
post #138

Earlier quoted context omitted.

Or maybe recyclers should verify that the devices they get are unlocked before asking Apple to insert security backdoors.

How would that help people whose devices were stolen? What would be the "backdoor" of allowing recyclers to prompt users to remotely unlock or authorize apple to issue a signed unlocking code for that particular device? Based on the anecdotal commentary, it seems like many recyclers and refurbishers do attempt to educate users that devices should be unlocked. It also seems like this doesn't always happen for sundry r…

> How would that help people whose devices were stolen?

Remote unlocking won't help people whose devices are stolen either. Worse, recyclers would have very little incentive to help because they paid for the device.

> What would be the "backdoor" of allowing recyclers to prompt users to remotely unlock or authorize apple to issue a signed unlocking code for that particular device?

You'd need to store the encryption key somewhere and make it available for remote use. This is scary enough IMHO.

> it seems like many recyclers and refurbishers do attempt to educate users that devices should be unlocked.

This is not about user education. Recyclers should not accept locked devices in the first place.

Re: Apple’s Activation Lock Will Make It Difficult to Refurbish Macs

#143
post #139
post #134

Earlier quoted context omitted.

Not at all, these are products that I paid for. They were made for me in order to take my money, I have all the rights for strong opinions because of these transactions. The repair shops are 3rd parties that are trying to inject themselves in the transaction pretending to be on my side when they are actually irrelevant. They advocate for thicker less secure products so that their margins increase if they win my busin…

>They advocate for thicker less secure products so that their margins increase if they win my business. They advocate with me (a customer) for a more repairable product. Just like Apple advocate with you for a less repairable product. They are also the trillion dollars company against a billion dollars industry... seems like you are with the one expert in increasing margins. > It's simply not true that the devices ar…

Sure, you are also entitled for an opinion! We simply have different expectations and that’s O.K.

And as for repairability, it’s subjective. I have a soldering iron and my dexterity is not bad at all, therefore many things deemed hard to repair by some are easy for me. I bet there are people who are much better than me and have better equipment, so let’s not pretend that there’s an universal repairability score or something like that.

Re: Apple’s Activation Lock Will Make It Difficult to Refurbish Macs

#144
post #143
post #139

Earlier quoted context omitted.

>They advocate for thicker less secure products so that their margins increase if they win my business. They advocate with me (a customer) for a more repairable product. Just like Apple advocate with you for a less repairable product. They are also the trillion dollars company against a billion dollars industry... seems like you are with the one expert in increasing margins. > It's simply not true that the devices ar…

Sure, you are also entitled for an opinion! We simply have different expectations and that’s O.K. And as for repairability, it’s subjective. I have a soldering iron and my dexterity is not bad at all, therefore many things deemed hard to repair by some are easy for me. I bet there are people who are much better than me and have better equipment, so let’s not pretend that there’s an universal repairability score or so…

> We simply have different expectations and that’s O.K.

I wasn't arguing about your opinion on repairability, I was arguing about you stating that ifixit shouldn't defends my case.

> And as for repairability, it’s subjective.

And ifixit does a pretty good job explaining their scoring and show how something is more repairable than others.

> let’s not pretend that there’s an universal repairability score

There's no universal score, but there's definitely things that make repairability easier or harder, tools or no tools.

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