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Chicago book returns surge 240% after city eliminates fines

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141–146 of 146 posts

Re: Chicago book returns surge 240% after city eliminates fines

#141
post #95

Earlier quoted context omitted.

Being young means you're less likely to be totally responsible yet. Being poor means you're less likely to have parents that are 100% engaged in your library visits.

Small fines seem like a great way to instill a sense of responsibility (while also acting as insurance style payments), especially if your parents already aren't engaged and ensuring you're responsible to duties. As this the Good Will Hunting quote suggests, in many libraries these fees were small, $1.25 in late fees for a Harvard Education...

Sure, they seem like that. But the study Chicago conducted showed that fines increased patron anxiety and were antithetical to the intended goals of library leadership in engaging their patrons.

So it actually may have actually been detrimental.

Re: Chicago book returns surge 240% after city eliminates fines

#142

The public libraries in Ireland decided to eliminate fines early this year and it seems to have had the opposite effect. In some cases, people don’t seem to return books at all. I’d placed a hold on a book, a couple of months ago and it looks like the people who’d borrowed the only two copies of the book in the system haven’t returned it in over 8 months now. I‘d initially thought that eliminating fines was a great i…

In Seattle, the late fees have been eliminated. But they'll still charge you replacement cost for a lost/ruined book.

How does that work? If you just never return it, is it assumed lost after some time?

Re: Chicago book returns surge 240% after city eliminates fines

#143

Earlier quoted context omitted.

It's the medieval mentality, like there is a shortage of paper or something. The amount of it wasted in my office alone could supply every library in town. I'd be happy if a kid stole 10 books from my shelf and read one. The most expensive thing in the world is people that are unemployable, ignorant, need support and vote for the politicians we deserve! There should be like a national policy where kids get paid for r…

Books are valuable and scarce goods. Something tells me if you opened an online bookstore, you could make a nice little business...

There are successful businesses selling water, air and sand. The correct conclusion is not "everything is scarse"

Re: Chicago book returns surge 240% after city eliminates fines

#145
post #76

Earlier quoted context omitted.

> Self-checkout increases shrinkage If this is true, and I'm not sure it is, I bet the money they lose to theft is dwarfed by the amount they save by laying off most of their checkers.

Not only is it true, self-checkout machines can be adjusted to account for expected shrinkage. In one neighborhood the machine can be configured to be extremely sensitive to weight and quick to give loud warnings as soon as a mismatch occurs, in another it can be configured for easier use, by ignoring single weight mismatches and allowing voiding of cheaper items without employee oversight ftp://ftp.software.ibm.com/…

Keep in mind the truism that most retail lossage leaves through the employee entrance.

Re: Chicago book returns surge 240% after city eliminates fines

#146
post #48

If no fines, what prevents the people from taking the books and not return them again? Wanting to borrow new books? Ah, fair enough. (Just putting this out loud for people which didn't reach this conclusion yet, it took me a while.) PS: Maybe the real way to fix this is paying a deposit upfront when becoming a member of the library, which is not high price, just the cost of an average book. You'd get this deposit whe…

> paying a deposit upfront when becoming a member of the library Do you have any idea how many people this would stop from using library services?

Mmm, good point.
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