141–150 of 259 posts
I think it's bad idea since there are a few lawsuits against restaurants that are not serving deaf customers. I'd say quite a lot complicated than you think. I understand the concept of automation but there are between cons and pros. For example, a car automation may develop the brain cancer by the radiation through the high-energy reception or whatever the factor may be but that's the point...it's going to be a long…
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Really? I've seen touch screen ordering at McDonalds all over the place and most people seem to have no problem with it. Why do you think people avoid it?
Panera has a great touchscreen experience.
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What I don't understand is why the McDonald's mobile apps are region-locked. If I am an American and I visit Canada or Japan, why do I have to use the register or kiosk? I should be able to use mobile ordering, just like back home.
Disclaimer: I currently work at a company in the QSR+mobile ordering space It takes a TON of work to get the menus+availability, payments, local tax laws, security/privacy right for specific regions. Menus are not a solved problem - think about the case where a user wants a fillet o'fish, but hold the sauce and the top bun. Is the fillet o'fish the same item in the US as in Japan, even? What about other regional item…
Great another move to remove the human touch of service from the food industry. If anything I feel like we're still a few years away from being able to have AI sophisticated enough to mimic conversion for people to comfortable enough to use daily for even simple tasks such as taking orders.
I am fairly violently opposed to automation eliminating human jobs without some type of compensating control, which gets into a political place I don’t want to go right now. But having said that... The human touch of fast food ordering? What human touch? There isn’t much conversation that happens with the human that’s there today.
Andrew Yang is of course the biggest champion in this cycle. But it's also started to catch the attention of Biden and DeBlasio (robot tax).
Then on there are still some candidates who are in the "it's not happening" camp.
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Next they’ll come for the liquidator. The Burger King on the NYS thruway north of nyc went to touchscreen ordering. Everyone refuses to use it and there is one long line going to the one register that remained.
Here in Hong Kong, every McDonalds has 3+ touch screens, I hardly see anyone lining up at the counter these days. I for one only use the touch screens.
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I would avoid it just because of all of the various fingers that have touched it before me.
I don't like touching the screens either. https://metro.co.uk/2018/11/28/poo-found-on-every-mcdonalds-... Traces of faeces have been found on every single McDonald’s touchscreen swabbed in an investigation by metro.co.uk. Samples were taken from the new machines that have been rolled out at restaurants across the country – every one of them had coliforms. Senior lecturer in microbiology at London Metropolitan Univers…
"Double Quarter Pounder, just the sandwich, only cheese, no bun. Two side salads no croutons, no dressing, two dip cups of ranch for nuggets. Large diet dr pepper, easy ice." Lets see if the AI can get that right more often than their staff can.
WOULD YOU LIKE THE REGULAR, MR TRACKER1? DIET DR. PEPPER IS ON SALE THIS WEEK.
I'm also assuming that if the AI is having trouble, they just shoot the tasty food ordering mic over to a call center in the Philippines.
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Here in Hong Kong, every McDonalds has 3+ touch screens, I hardly see anyone lining up at the counter these days. I for one only use the touch screens.
I used one in HK too, and various other places. One benefit for busy cities is that they are great for allowing tourists to go at their own pace if they struggle with the local language (and often have language options to help them).
It also helps that the devices are pretty responsive, and allow you to order everything.
The downside is that I often see older people struggle with it, I guess for them it would be easier to talk to a human.
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We have those and they are slow. I wonder when they’ll put them in the drive through.
The couple I've seen have had bad menus (what? Options? I just want the damn thing like usual, there are options? I don't care, where the hell is the "just buy it like normal" button?) and have suffered from the same jank that every non-Apple touchscreen I've used has, somewhere on the medium-bad side of that spectrum. Feels like HTML+JS running on Android, which is very possibly exactly what it is. Missed touches, a…
Welcome Manna. https://marshallbrain.com/manna1.htm
Was there some other short story about a similar concept (AI managed fast food workers)? Something by Stallman or Doctorow maybe? I have vague deja-vu at that story, but from much longer ago than 2017, when Manna was published.