Here's an anecdote about my experience at a mall yesterday. I needed some new shoes: I went to the Skechers store. There were 4 people working. Not a single one ever offered to help me. I had to walk up to the counter and the girl looked shocked when I asked her to get me my size to try on. She handed me the box and walked away. I never saw her again and walked out without making a purchase. I went over to Macy's to…
To play devil's advocate here... 1) Are you incapable of finding the right size shoes yourself? The boxes are usually laid out fairly logically and it's pretty rare for there to actually be anything of use "in the back". 2) Hiring people to provide the level of service you're asking for would significantly increase the cost of labor over the minimum wage kids that usually staff these stores. I'm fairly certain the co…
Having large feet, its pretty common for shoes not to have something in my size in the front, but maybe 50% of the time there are shoes in my size in the back.