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How Apple’s iCloud Drive deletes your files without warning

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Re: How Apple’s iCloud Drive deletes your files without warning

#131

Post by coldtea »

Gigablah wrote: post #109
Retra wrote: post #105

Earlier quoted context omitted.

I've been using OS X for under a year, and I've run into two major problem that, in my opinion, are completely inexcusable. * Trying to save files in Pages/Numbers, I get an error "Cannot save file. File does not exist." (Well of course it doesn't exist, I haven't saved it yet!) Lost several hours of work multiple times because I couldn't save files. And that is a total shit error message. * Trying to move folders on…

My MBP tends to lose connection with my external trackpad after coming back from sleep. In fact, Bluetooth stops responding entirely. The only way to fix it AFAIK is to reboot. (Doesn't that remind you of Windows?) My colleagues have encountered the same issue.

Sounds like that could be trivially solved by restarting bluetooth.

In any case, it's not something that ever affected me.

Re: How Apple’s iCloud Drive deletes your files without warning

#132

Post by coldtea »

Retra wrote: post #105
coliveira wrote: post #86

Earlier quoted context omitted.

I use Mac OS X for more than 10 years and I have seen no problem other than normal sporadic bugs that are always fixed in the next minor version. I don't see any reason to believe that it got worse over the years.

I've been using OS X for under a year, and I've run into two major problem that, in my opinion, are completely inexcusable. * Trying to save files in Pages/Numbers, I get an error "Cannot save file. File does not exist." (Well of course it doesn't exist, I haven't saved it yet!) Lost several hours of work multiple times because I couldn't save files. And that is a total shit error message. * Trying to move folders on…

Both of your issues have to do with files, and I'm guessing you have some exotic setup, with the remote server and such.

Extrapolating from that experience (which might be entirely to the remote server setup or network issues) is not exactly scientific.

Re: How Apple’s iCloud Drive deletes your files without warning

#133

Post by themeek »

tedunangst wrote: post #77
themeekforgotpw wrote: post #25

Earlier quoted context omitted.

Four digits, choice of 10 for each digit. log(10000)/log(2) ~ 15.

Did you factor in the possibility that after ten fails the device is wiped?

This would be for a cryptographic attack - not someone with the hardware.

Re: How Apple’s iCloud Drive deletes your files without warning

#134

Post by brazzledazzle »

_mikz wrote: post #49
CPLX wrote: post #4

Earlier quoted context omitted.

That seems to be pretty clearly what this article is saying. And it's a goddamm disaster if that's the case.

I just tried that ( https://news.ycombinator.com/item?id=9888649 ) and it finished syncing the moved files. So no harm done and it even appeared in the iCloud.com Settings > Data & Security where I could recover it.

It's possible they fixed it or it's isolated to specific versions.

Re: How Apple’s iCloud Drive deletes your files without warning

#135

Post by kossTKR »

skc wrote: post #113
jsmthrowaway wrote: post #46

Earlier quoted context omitted.

Speaking as a former resident deep in Cue's org, I believe this is common knowledge internally, but there isn't alignment on how to address it. Even at the IC level, most people I spoke with are aware of Apple's shortcomings in services. Services are not the favored child at Apple. iOS and hardware are, because of revenue. Services ICs know that, and it hits morale directly; I saw (and felt) this. There are attempts…

"dried up budgets" is a phrase I never would have thought would be applicable to anything Apple Corp related.

Seriously, how can any teams inside apple have dried up budgets? It does not make sense to me when i see their profits!?

Re: How Apple’s iCloud Drive deletes your files without warning

#136

Post by endtime »

Someone1234 wrote: post #21
endtime wrote: post #10

Earlier quoted context omitted.

iTunes also used to randomly delete music on updates. And they deliberately deleted non-iTunes Store music at one point (which AFAICT was a separate thing).

The music itself or the playlist? I've seen iTunes corrupt its playlist, but the physical music files always remain. Don't get me wrong, it is still a huge pain in the butt, and one of the reasons I uploaded all of my music to Google Music and got an All Access subscription.

I had the underlying files deleted - 1-2 songs missing from what used to be a full album, and iTunes' XML index still had references to the files. This was several years ago, long enough that I don't remember what the iTunes version numbers.

Re: How Apple’s iCloud Drive deletes your files without warning

#137

Post by Retra »

coldtea wrote: post #132
Retra wrote: post #105

Earlier quoted context omitted.

I've been using OS X for under a year, and I've run into two major problem that, in my opinion, are completely inexcusable. * Trying to save files in Pages/Numbers, I get an error "Cannot save file. File does not exist." (Well of course it doesn't exist, I haven't saved it yet!) Lost several hours of work multiple times because I couldn't save files. And that is a total shit error message. * Trying to move folders on…

Both of your issues have to do with files, and I'm guessing you have some exotic setup, with the remote server and such. Extrapolating from that experience (which might be entirely to the remote server setup or network issues) is not exactly scientific.

No, the saving issue is stock OS X. I don't have an exotic setup. See: https://discussions.apple.com/thread/6043029

The server file deletion might be, but I'm doubtful. In either case, it was OS X that was giving useless error messages. Like this, except I wasn't moving it to trash:

http://i.stack.imgur.com/RmGAy.png

Re: How Apple’s iCloud Drive deletes your files without warning

#138

Post by nickbauman »

skc wrote: post #113
jsmthrowaway wrote: post #46

Earlier quoted context omitted.

Speaking as a former resident deep in Cue's org, I believe this is common knowledge internally, but there isn't alignment on how to address it. Even at the IC level, most people I spoke with are aware of Apple's shortcomings in services. Services are not the favored child at Apple. iOS and hardware are, because of revenue. Services ICs know that, and it hits morale directly; I saw (and felt) this. There are attempts…

"dried up budgets" is a phrase I never would have thought would be applicable to anything Apple Corp related.

It seems like the organization has developed a culture where the closer you are to the pipe that has the money flying in, the more rewarded you are. Because services that support each other are difficult to measure in these terms, they get treated as something less than the others that are. It's a blind spot where they are vulnerable.

Re: How Apple’s iCloud Drive deletes your files without warning

#139

Post by Gigablah »

coldtea wrote: post #131
Gigablah wrote: post #109

Earlier quoted context omitted.

My MBP tends to lose connection with my external trackpad after coming back from sleep. In fact, Bluetooth stops responding entirely. The only way to fix it AFAIK is to reboot. (Doesn't that remind you of Windows?) My colleagues have encountered the same issue.

Sounds like that could be trivially solved by restarting bluetooth. In any case, it's not something that ever affected me.

Trust me, I've tried restarting Bluetooth. It doesn't work.

Also, stay classy, downvoters.

Re: How Apple’s iCloud Drive deletes your files without warning

#140

Post by karantansky »

kossTKR wrote: post #135
skc wrote: post #113

Earlier quoted context omitted.

"dried up budgets" is a phrase I never would have thought would be applicable to anything Apple Corp related.

Seriously, how can any teams inside apple have dried up budgets? It does not make sense to me when i see their profits!?

Companies that hardly give out cash have the most cash :)
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