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MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

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Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#131
post #10

“Inbox is an email company. Google is an advertising company. This product is our focus, and will not be ‘discontinued’ unexpectedly.” Burn! Very amusing. But for all we know they will be acqui-hired, maybe even by Google, and then shifted to a different project.

Yuuuuuup.

If you're a company that wants to prove that you actually care about providing services that customers can rely on then you need to make a financial and legal commitment to that statement. Create a legal entity tasked with carrying out continuing operations in the event that the company shuts down, set up a bond or other funding source set aside which will provide enough operating budget for operations at some level to be continued for a year or several years.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#132

I guess I'm a little confused here. As far as I can tell this isn't an email platform; it's a service that wraps IMAP and POP and exposes RESTful services. The grand claims in the text makes me think they're going to provide something that replaces email addresses and provides a better protocol than IMAP but that's not what's going on as far as I can tell. Am I missing anything? I'm not trying to be an ass and IMAP a…

It's the platform upon which a better email can be built. The IMAP/POP wrappers provide backwards compatibility, so that you don't have to stop using the old email system while the new email is built around it. At some point, theoretically, IMAP/POP can be transparently replaced with better delivery protocols.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#133

What I would really love for someone to fix is how slow email is. Why is it so much slower to send an email than an SMS or FB message with the same contents?

It is? I've routinely used email like an IM system with folks in different companies. GMail will spool email in <30 seconds. Exchange can be near instantaneous.

My gmail email regularly doesn't make it to my inbox until more than 10 minutes after it has been sent. It fucking blows.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#134
post #53
post #24

Your claim that your product will not be discontinued is worthless. If you're so sure of that, put your money where your mouth is, and offer an SLA with a contractual minimum duration you promise to keep the service up, and significant monetary penalties if you fail to meet it. Doesn't sound like a good idea? Then shut up.

> Doesn't sound like a good idea? Then shut up. Your comment is needlessly mean-spirited. The top-voted comment on the recent Show HN thread would seem to apply here: https://news.ycombinator.com/item?id=7984826

I don't think it has to be read as especially malicious. He's trying to make a point with pointed language, but it doesn't necessarily imply ill-will.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#135

I guess I'm a little confused here. As far as I can tell this isn't an email platform; it's a service that wraps IMAP and POP and exposes RESTful services. The grand claims in the text makes me think they're going to provide something that replaces email addresses and provides a better protocol than IMAP but that's not what's going on as far as I can tell. Am I missing anything? I'm not trying to be an ass and IMAP a…

I think the best way forward is to wrap IMAP instead of trying to come up with something entirely new. The ultimate goal is a better protocol but we won't get there by simply building a better protocol.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#136

I guess I'm a little confused here. As far as I can tell this isn't an email platform; it's a service that wraps IMAP and POP and exposes RESTful services. The grand claims in the text makes me think they're going to provide something that replaces email addresses and provides a better protocol than IMAP but that's not what's going on as far as I can tell. Am I missing anything? I'm not trying to be an ass and IMAP a…

It's the platform upon which a better email can be built. The IMAP/POP wrappers provide backwards compatibility, so that you don't have to stop using the old email system while the new email is built around it. At some point, theoretically, IMAP/POP can be transparently replaced with better delivery protocols.

Exactly.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#137
post #83
post #50

Earlier quoted context omitted.

(Michael from Inbox here.) Ouch. We're just a few hackers trying to fix broken developer tools. Any claim is just a claim, for sure. We know that it's a long road to earn trust of other developers. One of the (many) reasons we made the sync engine open source was so that developers could run it on their own metal without trusting us. Transparency is really important to us. This is just the beta announcement of our AP…

But if you believe in the claim, why not sign a contract that brings some validity to the claim?

Agreed. Those kind of binding agreements are the only way you can guarantee that something won't change immediately upon acquisition, and an interested party may still buy your company if you have such agreements. They may just have to wait a while to shut you down if that is indeed their plan. However, I don't really know if that's a better alternative than just shutting down upon acquisition, lest a false sense of security be provided to the users.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#139
post #99
post #71

Earlier quoted context omitted.

I'd love to see companies whose charters legally make them impossible to acquire. No idea how this would work in practice or if you could actually make it enforceable under US law. But I'm so sick of startups just being R&D for corporations and screwing over their userbase once they get acquired. Or even worse is companies that only get off of the ground because of user support via kickstarter or similar fund raising…

Mutuals. I was involved in setting one up at university ( http://www.srcf.ucam.org/ ) and it's still running long past the time I had anything to do with it. I believe it's a good model for "community" internet services, by definition run in the interests of the users. It's not impossible for one to sell out, but it requires the members (customers) to vote for it. In the case of the UK building societies, by bribing…

And the building societies that didn't sell out have since become the safe harbours in times of uncertainty i.e. Nationwide.

You'd hope there'd be a lesson in there somewhere - short term gain versus long term stability.

Re: MIT And Dropbox Alums Launch Inbox, a Next-Generation Email Platform

#140
post #21
post #10

“Inbox is an email company. Google is an advertising company. This product is our focus, and will not be ‘discontinued’ unexpectedly.” Burn! Very amusing. But for all we know they will be acqui-hired, maybe even by Google, and then shifted to a different project.

I said this in the other thread and I know it sounds cliché, but we're not planning to "go away" or get acquired or something. We've always positioned this company as a long-term play, and made that very clear when hiring, raising money, etc. It's just not possible to go after something big if you plan to "flip" the company quickly.

How can I get an inbox?
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