I remember that time when FB went down and engineers couldn't even enter the building to fix it. "Sheera Frenkel, a tech reporter for the New York Times, told the BBC part of the reason it took so long to fix was because "the people trying to figure out what this problem was couldn't even physically get into the building" to work out what had gone wrong." https://www.bbc.com/news/technology-58800670
Tell HN: Meta is down
131–140 of 140 posts
Re: Tell HN: Meta is down
#132I remember that time when FB went down and engineers couldn't even enter the building to fix it. "Sheera Frenkel, a tech reporter for the New York Times, told the BBC part of the reason it took so long to fix was because "the people trying to figure out what this problem was couldn't even physically get into the building" to work out what had gone wrong." https://www.bbc.com/news/technology-58800670
I don't understand why "break the door down" wouldn't be the most immediate course of action by a senior engineer in that situation. I'll get my tools.
Re: Tell HN: Meta is down
#133Earlier quoted context omitted.
I don't understand why "break the door down" wouldn't be the most immediate course of action by a senior engineer in that situation. I'll get my tools.
“In the building” the building happened to be their secure data centers, not their offices.
Re: Tell HN: Meta is down
#134Earlier quoted context omitted.
Their applications are riddled with bugs. This is generally not that uncommon.
Ironically, their Ad/Business tools are the worst offenders. I need to use them but I feel like I'm in a perpetual state of fighting their software.
Now that I'm saying that, people also don't have any other chance when placing ads.
I do not understand how can someone with so much money produce such a low quality products. You can't spend it all on metaverse.
Re: Tell HN: Meta is down
#135Earlier quoted context omitted.
Ironically, their Ad/Business tools are the worst offenders. I need to use them but I feel like I'm in a perpetual state of fighting their software.
Oh I always assumed that their UI/UX and general apps are trash because people today basically must use them and I assumed that the money making part of the ecosystem would be flawless. Now that I'm saying that, people also don't have any other chance when placing ads. I do not understand how can someone with so much money produce such a low quality products. You can't spend it all on metaverse.
It's what management rewards.
Re: Tell HN: Meta is down
#136Earlier quoted context omitted.
Oh I always assumed that their UI/UX and general apps are trash because people today basically must use them and I assumed that the money making part of the ecosystem would be flawless. Now that I'm saying that, people also don't have any other chance when placing ads. I do not understand how can someone with so much money produce such a low quality products. You can't spend it all on metaverse.
> I do not understand how can someone with so much money produce such a low quality products. It's what management rewards.
Re: Tell HN: Meta is down
#137Re: Tell HN: Meta is down
#138So.. what happened?
https://engineering.fb.com/2021/10/05/networking-traffic/out...
Re: Tell HN: Meta is down
#139Re: Tell HN: Meta is down
#140Earlier quoted context omitted.
> I do not understand how can someone with so much money produce such a low quality products. It's what management rewards.
Why would they reward non functioning chat interface?
1. You smash out rubbish as quickly as you can.
2. You get credit for "shipping" and "moving fast".
3. It is later learned by management that the rubbish is rubbish. But crucially, they do not view bugs as arising from how the work was done. Rather, it is treated as if it is an uncontrollable natural process.
4. Fixing high-profile rubbish is prioritized.
5. The rubbish is smothered with still more rubbish that moves the observable rubbishness to elsewhere in the codebase.
6. You get credit for "better engineering" and "moving fast".
Nobody is properly incentivized to prevent rubbish. Only to produce it and then to produce more of it.