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GoDaddy gave a domain to a stranger without any documentation

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Re: GoDaddy gave a domain to a stranger without any documentation

#131

Post by Terr_ »

omnifischer wrote: post #24

Wait few hours. Some CTO or PR guru will post a message here. - We are totally revamping our processes. This never happened out of incompetence. Humans make mistakes. We are contacting the client for 1 year free renewal - waiving. Will mail a coupon code. We consider this issue closed.

There's Discworld bit [0] that often comes to mind for me, where the protagonist is reading a press-release by a fantasy version of a communications monopoly:

> The Grand Trunk’s problems were clearly the result of some mysterious spasm in the universe and had nothing to do with greed, arrogance, and willful stupidity. Oh, the Grand Trunk management had made mistakes—oops, “well-intentioned judgments which, with the benefit of hindsight, might regrettably have been, in some respects, in error”—but these had mostly occurred, it appeared, while correcting “fundamental systemic errors” committed by the previous management. No one was sorry for anything, because no living creature had done anything wrong; bad things had happened by spontaneous generation in some weird, chilly, geometric otherworld, and “were to be regretted.”

[0] Going Postal (2004) by Terry Pratchett

Re: GoDaddy gave a domain to a stranger without any documentation

#132

Post by nezhar »

ronbenton wrote: post #109

Accidentally migrating the wrong domain name is incompetence. Doing so without any of the required documentation is negligent. This is bad on multiple levels

It is very scary to consider the consequences that such a transfer can have.

Re: GoDaddy gave a domain to a stranger without any documentation

#133

Post by miki123211 »

If your system relies on DNS, there's no decentralization; you just change whose hands your fate rests in.

Email, Mastodon, Matrix and XMPP are not decentralized. You just exchange reliance on Google / Microsoft / Proton / Fastmail for reliance on Godaddy / Namecheap / Porkbun (in addition to Let's Encrypt, ICAN and the registration authority).

Re: GoDaddy gave a domain to a stranger without any documentation

#134

Post by donmcronald »

trollbridge wrote: post #27

At the risk of sounding snarky; Last Saturday afternoon one of his client’s domains vanished from his GoDaddy account. Lee is one of the most competent IT guys I know. 'Competent' and 'client's domains [hosted on] GoDaddy' don't go together.

People get tied to their registrar by using their DNS or other services. It's a mistake, but it's extremely common.

So if you have someone using GoDaddy, and everything is working, how do you sell them on the idea of migrating DNS or hosting or email if they've never had an issue?

Re: GoDaddy gave a domain to a stranger without any documentation

#135

Post by nadermx »

samamou wrote: post #9
nadermx wrote: post #4

Godaddy is pretty awful in a lot of things. This doesn't even surprise me. But I will say that their broker services have done me well. But I do transfer domains away as soon as possible to dynadot

Do you host with dynadot? From their website it seems like it's mostly domain registration?

Na, I host on vps.org, digitalocean.com, or vultr.com. Also a fan of keeping them seperate.

Re: GoDaddy gave a domain to a stranger without any documentation

#137

Post by nezhar »

esskay wrote: post #19

I've heard this story before...in fact I've heard it several times, and funnily enough each time it involved GoDaddy. Stop. Using. Them.

I was just wondering if this might be the first incident. Are there any other public stories available?

Re: GoDaddy gave a domain to a stranger without any documentation

#138

Post by simultsop »

FlamingMoe wrote: post #26

He mentions these 3: "- Every email address that exists out in the world is now wrong. - Every piece of marketing material is now incorrect. - All of the SEO is gone." but it seems to miss even the biggest one, which is that you are effectively locked out of any online business accounts, your bank, your crm, anything that says "we noticed an unusual login, please enter the code we just sent to your email to verify th…

exactly, few years ago I was thinking to bind all on domain email, thinking when I own it, I can host anywhere and seemed best option. After thinking it through, had to stick to a gmail, again. Due to the possible catastrophy scenario!

Luckily in EU, they still hardly depend on presencs validation, therefore all these sorts of errors can be resolved in couple of hours.

Re: GoDaddy gave a domain to a stranger without any documentation

#140

Post by kirubakaran »

gzread wrote: post #119
0_-_0 wrote: post #97

Earlier quoted context omitted.

they are not inexplicably low -- any rational person sees that any low prices are one year intro deals that revert to excessive after the first year. We have always hated working with them, and have moved all clients to cloudflare.

You moved from the worst registrar to the second worst registrar. Cloudflare will call you up one day demanding an immediate payment of $150k and holding your domains hostage if you don't comply.

That's worrying. My search-fu is failing me. Link please.
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