A while ago I was seriously sick + in a hospital (for a few months). The doctors told me that I won't be able to resume my regular job (software engineer). At the same time I was in a lot of pain – unable to sit, walk, stand. It was not really clear how it all would end. I got deeply depressed and just wanted to die. The pain was just too much - even with controlled pain medication in a hospital setup. I called the G…
In the US they try to get you off the phone after 5 min and you can hear it in their voice, I know there is a lot of traffic but still it doesn’t help
This number in the USA is designated for people in crisis, and a crisis responder is going to be under time pressure to resolve your crisis or hand off the situation to some other team as it de-escalates.
My county also has a “Warm Line” that everyone is encouraged to call, but they do set timers. Once your timer runs out, they tell you how long to wait, and then you can call back.
If your case is so involved that it requires extensive discussion, then they can refer you to a clinic or local professional who can help, you know, during normal business hours.
Mental health care often involves long conversations, but the mentally ill can also chew up enormous airtime by talking, and talking to the wrong person. The crisis operators are not therapists and they’re not paid to establish relationships.